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About

Madison Regional Health System (MRHS) is a nonprofit, Critical Access hospital in Madison, South Dakota, serving the community for over 135 years (founded 1884). As a 22-bed facility with more than 270 staff, MRHS provides inpatient and outpatient services across a hospital-clinic system, aiming to keep quality healthcare close to home. The organization emphasizes accessibility—allowing patients to communicate with doctors, access test results, request prescriptions, and manage appointments online. MRHS is governed by a Board of Trustees and operates as an independent nonprofit private entity with multiple offices in Madison. Contact: 605-256-6551.

Clinic Type

Home Health Services

Address

323 SW 10th Street Madison, SD 57042

Phone

(605) 256-6551

Email

Info@madisonhospital.com

Opening Hours

Clinic Hours: Monday–Friday 8AM–5PM; Urgent Care Hours: Monday–Friday 4:00PM–6:00PM, Saturday 8:00AM–10:00AM; Emergency Hours: 24/7

Emergency Care

Available (Emergency Hours 24/7)

Services Offered

  • Home Health Services

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the clinic hours?

Clinic Hours: Monday–Friday 8AM–5PM; Urgent Care Hours: Monday–Friday 4:00PM–6:00PM; Saturday 8:00AM–10:00AM; Emergency Hours: 24/7.

How can I contact the clinic for appointments?

By phone at (605) 256-6551.

Where is the clinic located?

323 SW 10th Street Madison, SD 57042.

What is the email for inquiries?

Info@madisonhospital.com.

Are there telehealth options available?

Telehealth information is referenced on MRHS site but not specified here; null.

What payment options are available?

Payment options are not specified here; null.

Awards & Accreditations

  • award-winning Critical Access Hospital
  • MRHS Honored with 2025 Quality Award
  • Top 100 Critical Access Hospital (2025)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare Care Compare / HCAHPS: No CMS overall star rating currently available due to insufficient data volume (N/A (20 individual quality measures tracked))

Patients praise

  • Appreciation for individual doctors with good bedside manner
  • Positive experiences with nursing and therapy staff in certain instances
  • Well-appointed facility building

Common complaints

  • Concerns regarding billing processes, including errors and website usability
  • Dissatisfaction with customer service and administrative communication
  • Reports of unprofessional conduct or negative interactions with staff
  • Perception of high costs and dissatisfaction with value for services

"Really like Dr Clem, he takes the time needed to understand why you are there and to solve for treatment. Great "bedside" manner."

— A-Better-Place Review

"I have billing errors, dosage errors, very long wait times for an appointment and the service people are all just out of school and think they know everything and give an attitude if you correct them."

— A-Better-Place Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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