Madison Regional Health System: Quality Healthcare, Close ...
Hospice Services • Madison, SD • Since 1884
About
Madison Regional Health System (MRHS) is a nonprofit, 22- to 23-bed regional hospital in Madison, South Dakota, serving since 1884. Designated as a Critical Access Hospital, MRHS provides inpatient and outpatient care close to home, with a focus on accessible services, patient communication (test results, appointment management, prescription refills), and coordinated care across its hospital, clinic, and partner entities. The organization employs a large team across multiple departments and operates under a Board of Trustees as an independent nonprofit. Key details: private nonprofit, 4 offices in the Madison area, main HQ at 323 SW 10th St, Madison, SD 57042. Contact: 605-256-6551.
Clinic Type
Hospice Services
Address
323 SW 10th Street
Phone
(605) 256-6551
Info@madisonhospital.com
Opening Hours
Clinic Hours: Monday–Friday 8AM–5PM; Urgent Care Hours: Monday–Friday 4:00PM–6:00PM, Saturday 8:00AM–10:00AM; Emergency Hours: 24/7
Telehealth
Available (MyChart)
Emergency Care
24/7
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Address
323 SW 10th Street Madison, SD 57042
Clinic Hours
Monday: 8AM – 5PM
Urgent Care Hours
Monday-Friday 4:00PM – 6:00PM; Saturday 8:00AM-10:00AM
Emergency Hours
24/7
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- National Health Ratings: 4 out of 5 stars (Home Health Agency Quality) (19 completed surveys)
Patients praise
- positive interactions with specific physicians and therapists
- well-appointed physical facility
- some reports of excellent patient care and successful recoveries
- high patient satisfaction scores specifically for their home health agency services
Common complaints
- billing and payment issues
- perceived unprofessionalism or lack of empathy from some staff
- long wait times
- concerns over quality of care and miscommunication regarding prescriptions
- frustration with administrative or organizational policies
"I know from experience that they want to charge high dollar and give minimal service. I have billing errors, dosage errors , very long wait times for an appointment and the service people are all just out of school and think they know everything..."
— A Better Place Review"The new building is very well appointed. Really like Dr Clem, he takes the time needed to understand why you are there and to solve for treatment. Great "bedside" manner."
— A Better Place Review"How do patients rate the overall care from the home health agency... 96% Would patients recommend the home health agency to friends and family... 97%"
— National Health Ratings (Home Health Agency)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beads Tell the Story of Rural Newborns in Madison, South Dakota - Madison Regional Health System — May 6, 2026
- Madison Regional Health Foundation gives update on new Capitol Campaign – Amazing Madison — Feb 23, 2026
- Now Available: Health Link Quarterly - Madison Regional Health System — Oct 9, 2025
- Madison County Hospital Health System begins demolition to make way for the new Madison Health and Wellness Center — Dec 19, 2025
- Rep. Simpson Advances Funding for Madison Memorial Hospital Radiology Expansion | U.S. Congressman Mike Simpson - 2nd District of Idaho — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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