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Clinic Type

Obstetrics and Gynecology

Address

323 S.W. 10th Street, Madison, SD 57042

Phone

605-256-6551

Email

DakotaAtHome@state.sd.us

Opening Hours

Clinic hours: 8:00am - 5:00pm (CT), Monday - Friday Urgent Care hours: 4:00pm - 6:00pm (CT), Monday - Friday 8:00am - 10:00am (CT), Saturday

Telehealth

Yes

Emergency Care

Emergency room: 24 hours a day / 7 days a week

Services Offered

  • Clinic
  • Hospital
  • Telehealth
  • Emergency Medical Services
  • Emergency Department
  • Primary Care
  • Surgery
  • Obstetrics
  • Radiology and Imaging
  • Laboratory
  • Respiratory Therapy
  • Cardiac Rehabilitation
  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Nutrition Services
  • Occupational Health Services
  • Prenatal Care
  • School Nurse Services
  • Diabetes Education
  • Diabetes Prevention Program
  • Hello, Baby! Education Series
  • Birthing Suites & Nursery
  • CPR Classes

Team

  • Madison Regional Health System — Organization

Insurance & Payment

  • Medicaid
  • Wellmark BCBS
  • CHAMPVA
  • Aetna
  • Cigna
  • Medicare
  • PreferredOne
  • Sanford Health Plan
  • TLC Advantage
  • United Healthcare (UHC/UBH)
  • Optum
  • Midlands Choice
  • First Choice of the Midwest
  • Avera Health Plans
  • HealthPartners
  • TriWest
  • MultiPlan
  • TRICARE
  • Humana
  • Medica
  • BlueCross and BlueShield

Private Insurance, Medicare, Medicaid, Private Pay

Languages Spoken

—

FAQs

What health services are offered?

Featured health services include a Clinic, Hospital, Telehealth, Emergency Medical Services, Emergency Department, Primary Care, Surgery, Obstetrics, Radiology and Imaging, Laboratory, Respiratory Therapy, Cardiac Rehabilitation, Physical, Speech, and Occupational Therapy, Nutrition Services, Occupational Health Services, Prenatal Care, School Nurse Services, Diabetes Education, Diabetes Prevention Program, Hello, Baby! Education Series, Birthing Suites & Nursery, and CPR Classes.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 66% (Patient Experience Rating)
  • Women's Choice Award: 70% (Inpatient Recommendation)
  • Facebook: 86% recommend (31 reviews)

Patients praise

  • Convenience and proximity to the local community
  • Compassionate and knowledgeable clinical staff (noted in specific departments like OB/GYN and acute care)
  • Efficient and accommodating scheduling team
  • Personalized care environment typical of a community hospital

Common complaints

  • Billing and insurance concerns (e.g., payment policies, high charges, billing errors)
  • Perceived lack of professionalism or poor bedside manner in some departments
  • Difficulties with online payment systems
  • Complaints regarding wait times and administrative hurdles for specialist referrals

"The number one reason we chose to continue care at MRHS is how close to home it is... It is easy to get appointments and be seen in a timely manner and the scheduling team is always efficient and accommodating."

— Madison Regional Health System patient testimonial

"I have billing errors, dosage errors , very long wait times for an appointment and the service people are all just out of school and think they know everything and give an attitude if you correct them."

— User review on a-better-place.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Madison Regional Health System (MRHS) is a nonprofit, 22-bed Critical Access Hospital in Madison, South Dakota, serving the Madison area for over 135 years. It operates as an independent nonprofit with a campus that includes hospital, clinic, and various departments, staffed by 270+ employees and led by CEO Teresa Mallett. MRHS offers inpatient and outpatient care with patient portal access, appointment management, test result viewing, and prescription refill requests. The health system is governed by a Board of Trustees and connected to partner entities such as Lewis. Primary contact: 605-256-6551. Key details relevant to physicians & APPs: - Employment: MRHS is actively hiring with 8 open positions (e.g., Laboratory Assistant Manager, Paramedic EMS on-call, RN/LPN, MLT/MLS, Occupational Therapist, Surgical Technician). - Roles and leadership: Key executives include CEO Teresa Mallett and CFO Chelsey Carper; Medical Coder leadership (Haley Skattum). - Setting: Small, community-focused hospital with both inpatient and outpatient services, designed to provide close-to-home care for residents. - Location: 323 SW 10th St, Madison, SD 57042 (HQ). - Portal and communications: Access to test results, appointment management, and doctor communication through MRHS patient services. If you need specifics on current job openings for Physicians & APPs, or clinical department contacts, I can extract those from MRHS’s listings or provide direct contact guidance.

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