Davis Duehr Dean Eye Care
Ophthalmology • Madison, WI
About
SSM Health Davis Duehr Dean Eye Care in Madison, Wisconsin offers comprehensive ophthalmology and optometry services including pediatric and adult eye exams, eye disease management, refractive and cataract surgery consultations, glaucoma diagnosis and treatment, and contact lens fitting. The clinic features a full-service optical store with fashion eyewear, a one-year warranty on frames and lenses, and free adjustments and maintenance.
Clinic Type
Ophthalmology
Address
752 N. High Point Road, Madison, WI
Phone
608-824-4020
community.benefits@ssmhealth.com
Opening Hours
Monday–Friday: 8:00 am – 5:00 pm; Saturday: CLOSED; Sunday: CLOSED
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Davis Duehr Dean Eye Care?
Comprehensive pediatric and adult eye exams; pediatric and adult eye disease management and care; refractive and cataract surgery consultations and post-op care; glaucoma diagnosis and treatment; guaranteed contact lens fitting; latest fashion eyewear with a one-year warranty on frames and lenses; full service optical department with eyewear maintenance and adjustments.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 3.0/5.0 (Not explicitly stated (based on limited sample))
- Birdeye: 3.1/5.0 (18)
Patients praise
- Some patients report positive experiences with individual doctors and technicians who are skilled and attentive
- The optical department is occasionally noted as helpful and knowledgeable regarding eyewear selection
Common complaints
- Difficulties with billing and insurance coding, including unexpected charges and billing to collections
- Poor administrative experiences, such as long hold times, unresponsiveness, and scheduling errors
- Staff interactions perceived as rude, condescending, or unprofessional
- Concerns regarding the efficacy of medical care, including dissatisfaction with eyewear quality/adjustments and surgical outcomes
"Errors in diagnoses, impossible to get a timely appt., condescending, patronizing md's who won't listen, financial rip-offs, once sat in agony for an hour for my appt. Find somewhere else."
— Yahoo Local review"The eye doctors are fine, but ... the ineptitude of the administrative and billing staff is beyond my comprehension."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New SSM Health Ambulatory Surgery Center to be built in Sun Prairie | SSM Health — Dec 1, 2025
- SSM Health’s new Sun Prairie and Verona facilities follow Dane County’s population growth | Health Care | ibmadison.com — Aug 5, 2025
- Katie Schlotthauer, OD - Madison, WI — Jul 11, 2025
- Eye exams an integral part of back to school | SSM Health — Dec 1, 2025
- Emily Lyght, PA-C - Madison, WI — Jul 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
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