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About

American Family Children’s Hospital (AFCH) is UW Health’s pediatric hospital in Madison, Wisconsin. It provides pediatric specialty care and treatment within UW Health’s system, including pediatric oncology and supportive services (e.g., nurse navigators to guide families through treatment). The hospital is associated with the American Family Children’s Hospital brand and participates in community fundraising events like Radiothon to support patient care. Located in Madison, WI, AFCH operates under UW Health with a focus on pediatric in-patient and outpatient services for children.

Clinic Type

Pediatrics

Address

1675 Highland Ave., Madison, WI 53792

Phone

(608) 263-7337

Email

lklitzke@uwhealth.org

Opening Hours

Mon-Sun 24 Hours

Telehealth

https://www.uwhealth.org/telehealth-services-for-patients

Emergency Care

Yes

Services Offered

—

Insurance & Payment

—

Languages Spoken

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FAQs

What are the hours of operation for American Family Children's Hospital?

Hours vary by department; general information indicates 24 Hours operations for the hospital and emergency department.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: 5/5 (US News & World Report) (N/A)
  • Birdeye (Pediatric Ear, Nose and Throat Clinic): 5/5 stars (29 reviews)
  • Birdeye (Pediatric Kidney Stone Clinic): 5/5 stars (6 reviews)

Patients praise

  • compassionate and attentive care from many staff members and providers
  • comprehensive pediatric services and modern facilities
  • doctors and specialists praised for their bedside manner and ability to put children at ease
  • effective and clear communication regarding procedures in many instances

Common complaints

  • inconsistent communication and information dissemination
  • reports of unprofessional or rude behavior by some staff members
  • challenges with parking and navigation
  • occasional difficulty obtaining timely prescriptions or support

"Health service is exceptional. Staff is very kind and cooperative and working selflessly in the service of humanity. I liked everyone associated with this institution."

— Loc8NearMe reviewer

"The doc was so calm, patient and fun with my 8 year old. I valet my vehicle so no parking worries!"

— Birdeye reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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