Madison, WI's Premier Addiction Hospital
Substance Use Treatment • Madison, WI
About
Shorewood Behavioral Health is a privately held mental health and addiction treatment provider headquartered in Madison, WI. They describe themselves as opening a state-of-the-art hospital offering personalized, compassionate care across programs for mental health conditions and substance use disorders, including adult inpatient treatment. Contact options include a main phone line (855-434-4219) and their homepage (shorewoodbehavioral.com). The organization emphasizes local community care in Madison and invites prospective patients and families to learn more about their programs and services.
Clinic Type
Substance Use Treatment
Address
Madison, Wisconsin (Shorewood Behavioral Health)
Phone
+1-855-434-4219
website-accessibility@acadiahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- FindRehabCenters.org (Madison Comprehensive Treatment Center): 1 star (Not explicitly total, multiple negative reviews shown)
- FindRecoveryNow.org (Addiction Services and Pharmacotherapy): 4.4/5 (40 reviews)
- Birdeye (Reintegrate Opioid Addiction Treatment Center): 5/5 (53 reviews)
- Birdeye (Rogers Behavioral Health): 2.7/5 (63 reviews)
- SyrWeb (Madison East Comprehensive Treatment Center): 4/5 (76 reviews)
Patients praise
- Compassionate and knowledgeable clinical staff in some programs
- Effective individualized treatment plans and recovery outcomes for many patients
- Respectful and non-judgmental patient care environments reported in specific clinics
- Helpful front desk staff and responsive coordination in certain settings
Common complaints
- Complaints about unprofessional or incompetent staff
- Reports of disorganized administrative processes and long wait times
- Concerns regarding high costs and insurance billing issues
- Allegations of poor communication and inadequate patient advocacy
- Some facilities criticized for impersonal care ("treated like a number")
"This place is a joke and the ppl who work there Counsolers n staff are told to never believe a addict they scam the state... we’re nothing but a number n money to those ppl a big legal drug house."
— FindRehabCenters.org user review"The one (and only - unfortunately) methadone clinic that is an actual RESPECTABLE, CLEAN, SAFE CLINIC. I have had my share of experience and to have a place where you are respected and treated like a person, is HUGE."
— FindRecoveryNow.org user review"I give Rogers one star, because it requires that I give a star rating. Rogers is the only option in the state of WI which is unfortunate... they are eager to get people in and out like a herd of cattle."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Madison health centers see growing demand for addiction treatment | Health | captimes.com — Sep 15, 2025
- UnityPoint Health-Meriter restores evening outpatient addiction treatment service — Aug 19, 2025
- Tellurian to open new detoxification program — Nov 11, 2025
- Tellurian Behavioral Health to open new facility in Madison — Aug 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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