CHA Malden Care Center
Laboratory Services • Malden, MA
About
CHA Malden Care Center (Malden Family Health Ctr) summary: - Type: Non-profit health center providing primary care for all ages. - Location: Malden, Massachusetts. - Services: Primary care; Women’s Health; Acupuncture and Integrative Medicine; Bone & Joint Center (Orthopaedics, Sports Medicine, Physical Therapy); affiliated Tufts Family Medicine Residency program; community health and education programs. - Facilities: Shared building with Bone & Joint Center; home to Tufts Family Medicine Residency. - Contact/info: Multiple CHA/CHA Alliance phone lines listed for the Malden site. - Workforce: 2 employees; medical-focused; affiliated with Mill Brook Pediatrics and Lake Compounce Amusement Park as talent sources.
Clinic Type
Laboratory Services
Address
195 Canal Street Malden, MA 02148
Phone
781-338-0055
HIM3@CHAlliacne.org
Opening Hours
M - F: 8:00 am - 8:00 pm; Sat: 9:00 am - 1:00 pm (by appointment); Televisits | In-person M-Th: 8:00 am - 8:00 pm; F: 8:00 am - 5:00 pm; Sat: 9:00 am - 1:00 pm
Telehealth
Same-day virtual visits via MyChart; Televisits; Virtual Sick Visit
Services Offered
Insurance & Payment
—
phone calls for scheduling, MyCHArt for patient portal
Languages Spoken
—
FAQs
Have Questions?
Call us at 617-381-7126
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook (CHA Malden Family Medicine Center page): 84% recommend (19 reviews) (19 reviews)
- Checkbook.org (CHA Malden Care Center – 2 ratings): ?% recommended out of 2 (recommended: 1; not recommended: 1 shown) (2 ratings)
Patients praise
- Some reviewers report pleasant staff/doctors and effective care/follow-up
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Common complaints
- Complaints about difficulty reaching the office/phones not answered
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"“I have been going there for 4 years… very pleasant staff n doctors… I got an ease up with what they prescribed plus i got so much follow up…”"
— loc8nearme.com review snippet (March 2024)"“i think theres a rule against answering phones at this office… they never answer… been on hold for 30 minutes… not a one time occurrence either”"
— loc8nearme.com review snippet (February 2024)"“This is a horrible place. … The front desk staff are all rude… completly incompetant. … The nurses have no idea…”"
— medicals-health.com review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Malden Nutrition Center holding its own — Jul 6, 2026
- Malden Assisted Living Facility Earns National Recognition | Malden, MA Patch — Jun 16, 2026
- Malden Nutrition Center to close temporarily after 45 years — Oct 8, 2025
- Guardian Angel Senior Services Adds 13th Massachusetts Location - Guardian Angel — Oct 30, 2025
- Malden Installs Missing Man Table At Senior Center To Honor Veterans | Malden, MA Patch — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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