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About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private hospitals and health care provider headquartered in Braintree, MA, with 4 offices in the United States and a presence in Nigeria. The company has about 358 employees and annual revenue around $22.3 million. They operate under the aliases Bay State Physical Therapy, Bay State Physical Therapy of Randolph, Inc. Key contact options include main phone numbers (866) 296-2778, 1-617-282-8080, and +1 978 767 8343, along with the email info@baystatept.com. Primary locations listed include: - 703 Granite St, Suite 300, Braintree, MA 02184 (HQ) - 540 Gallivan Blvd, Dorchester Center, MA 02124 - Randolph, NJ (note: likely a discrepancy; verify if NJ is accurate) - 360 Brockton Ave 205, Abington, MA 02351 Note: The provided data does not list a Malden, MA location for Bay State Physical Therapy. If you need a Malden-specific location, I recommend checking their official site or contacting the main line to confirm whether a Malden clinic exists.

Clinic Type

Physical Therapy

Address

150 Commercial Street

Phone

(781) 605-1225

Email

MAMaldenClinic@baystatept.com

Opening Hours

8:00 AM - 7:30 PM (Mon-Thu); 8:00 AM - 7:30 PM (Fri); Sat-Sun Closed

Services Offered

  • Orthopedic manual therapy
  • Dance Medicine
  • Trigger Point Therapy
  • Manual Therapy
  • Balance and Gait Disorders
  • Post-surgery rehab
  • Pre-surgical rehab
  • Therapeutic Exercise
  • Cupping
  • Dry Needling
  • Electrical Stimulation
  • Kinesio Taping
  • IASTM
  • Joint Mobilization
  • Ergonomics
  • Post-Surgery Rehab
  • Sports Physical Therapy

Technology & Equipment

  • Manual therapy
  • IASTM
  • Kinesio Taping
  • Dry Needling
  • Electrical Stimulation
  • Cupping
  • Post-Surgery Rehab

Team

  • Bay State Physical Therapy Malden Team, Licensed physical therapists — Staff

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Fallon Health
  • Great West Healthcare
  • Harvard Pilgrim Health Care
  • Healthcare Claims Management
  • Health New England
  • Mass General Brigham Health Plan (Formerly Allways Health Partners)
  • Mass Health
  • Medicare
  • Motor Vehicle Administration
  • One Plan Healthcare Insurance
  • Private Healthcare systems
  • Railroad Medicare Providers
  • Senior Whole Health
  • Tricare
  • Tufts Health Plan
  • United Healthcare
  • US Family Health Plan
  • Workers Compensation Management Bureau
  • WellSense

In-network for most insurance plans

Credit Card, Debit Card, Cash, Check, Pay Now, Insurance

Languages Spoken

  • English

Pricing

  • Not disclosed on page

Current Offers

New patient special — Not listed

FAQs

What services are offered?

Orthopedic manual therapy, dance medicine, balance/gait disorders, post- and pre-surgical rehab, therapeutic exercise, manual therapy, and other physical therapy services.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (123 reviews)
  • Unilocal: 5 out of 5 stars (2 reviews)

Patients praise

  • Professional and knowledgeable physical therapists
  • Friendly and welcoming atmosphere
  • Effective, hands-on treatment approaches
  • Clean and well-maintained facilities
  • Helpful office staff

Common complaints

  • Issues with billing and insurance payments
  • Potential concerns regarding administrative practices or collections
  • Some negative patient sentiment reported on specific review platforms

"My experience with Bay State has been a very good one. The therapist are all very professional, very kind and very patient they make you feel very comfortable and welcomed."

Birdeye Review

"I am so impressed that this practice uses a hands on approach instead of putting moist heat and machines on you. My physical therapist Dora explains everything to me and is very patient with me."

Unilocal Review

"Terrible. I have insurance. Insurance covered PT but Bay State would not wait for the final payment and turned it over to creditors. They did not work with me..."

Bay State PT Website/Location Page Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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