Bay State Physical Therapy Malden, MA
Physical Therapy • Malden, MA • 1 site in Malden, MA locations
About
Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private hospitals and health care provider headquartered in Braintree, MA, with 4 offices in the United States and a presence in Nigeria. The company has about 358 employees and annual revenue around $22.3 million. They operate under the aliases Bay State Physical Therapy, Bay State Physical Therapy of Randolph, Inc. Key contact options include main phone numbers (866) 296-2778, 1-617-282-8080, and +1 978 767 8343, along with the email info@baystatept.com. Primary locations listed include: - 703 Granite St, Suite 300, Braintree, MA 02184 (HQ) - 540 Gallivan Blvd, Dorchester Center, MA 02124 - Randolph, NJ (note: likely a discrepancy; verify if NJ is accurate) - 360 Brockton Ave 205, Abington, MA 02351 Note: The provided data does not list a Malden, MA location for Bay State Physical Therapy. If you need a Malden-specific location, I recommend checking their official site or contacting the main line to confirm whether a Malden clinic exists.
Clinic Type
Physical Therapy
Address
150 Commercial Street
Phone
(781) 605-1225
MAMaldenClinic@baystatept.com
Opening Hours
8:00 AM - 7:30 PM (Mon-Thu); 8:00 AM - 7:30 PM (Fri); Sat-Sun Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
In-network for most insurance plans
Credit Card, Debit Card, Cash, Check, Pay Now, Insurance
Languages Spoken
Pricing
Current Offers
New patient special — Not listed
FAQs
What services are offered?
Orthopedic manual therapy, dance medicine, balance/gait disorders, post- and pre-surgical rehab, therapeutic exercise, manual therapy, and other physical therapy services.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9 out of 5 stars (123 reviews)
- Unilocal: 5 out of 5 stars (2 reviews)
Patients praise
- Professional and knowledgeable physical therapists
- Friendly and welcoming atmosphere
- Effective, hands-on treatment approaches
- Clean and well-maintained facilities
- Helpful office staff
Common complaints
- Issues with billing and insurance payments
- Potential concerns regarding administrative practices or collections
- Some negative patient sentiment reported on specific review platforms
"My experience with Bay State has been a very good one. The therapist are all very professional, very kind and very patient they make you feel very comfortable and welcomed."
— Birdeye Review"I am so impressed that this practice uses a hands on approach instead of putting moist heat and machines on you. My physical therapist Dora explains everything to me and is very patient with me."
— Unilocal Review"Terrible. I have insurance. Insurance covered PT but Bay State would not wait for the final payment and turned it over to creditors. They did not work with me..."
— Bay State PT Website/Location Page ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Windham Eagle Business: Business Spotlight - Saco Bay Physical Therapy - By Michelle Libby — May 14, 2026
- Madeleine M. Story - Physical Therapist in Auburn, MA — May 14, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Malden, MA - NewsBreak — Jul 7, 2026
- Sarah J. Laudone - Physical Therapist in Franklin, MA — May 14, 2026
- Laura Wiltshire, PT - Physical Therapist in Millbury, MA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Malden
Agility Orthopedics is a Stoneham- and Malden-based orthopedic and physical therapy practice offering in-person and telemedicine visits. They provide physical therapy, occupational therapy, regenerative medicine, and a broad range of orthopedic services (sports medicine, spine, hip/knee, joints, hand/elbow, foot/ankle, PRP). With four offices in the US (HQ: 92 Montvale Ave., Stoneham; Malden location at 405 Pearl St.), they emphasize keeping patients moving and have a history of over 40 years in the field. They regularly hire therapists for Stoneham and Malden offices.
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