Malibu Immediate & Urgent Care Walk-In Clinic - UCLA Health
Urgent Care • Malibu, CA
Clinic Type
Urgent Care
Address
23815 Stuart Ranch Rd., Suite 301 Malibu, CA 90265 US
Phone
310-317-003
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Opening Hours
Open 9 am - 6 pm on holidays; Hours otherwise not explicitly listed; last patient seen 30 minutes before close
Emergency Care
If medical emergency, call 911 or go to nearest ER
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Walk-in pay, Billing at the cost of a regular doctor visit
Languages Spoken
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Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 5.0 out of 5 stars (based on 2 reviews) (2 reviews listed on Yahoo Local)
- Healthgrades: Not explicitly stated (aggregated) (83 reviews listed on Healthgrades for the group practice)
Patients praise
- Physicians described as compassionate, patient, and thorough
- Effective communication and respect for patient history (e.g., medical trauma)
Common complaints
- Allegations of unprofessional and aggressive administrative staff behavior
- Concerns regarding medical record accuracy and privacy (HIPAA)
- Reports of being denied urgent care service and being dismissed from the clinic
- Allegations of a lack of accountability and insular management environment
"Dr. McDermott is incredibly compassionate, patient, thorough, kind, and respectful. She was really understanding of my history of medical trauma / ptsd and adjusted her care accordingly."
— Jasmine S., Yahoo Local/MapQuest reviewer"The front desk and administrative staff at this clinic are severely mismanaged and display a troubling lack of professionalism and empathy. During a medical emergency, I was refused care and met with indifference. Instead of receiving medical attention, I was met with hostility."
— Anonymous reviewer, LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Find Care | UCLA Health — Dec 19, 2025
- Anh Q. Le, MD - Family Medicine - Santa Monica Wilshire Immediate Care | UCLA Health — Apr 29, 2026
- Karin M. Kessey, MPAS, PA-C - Internal Medicine | UCLA Health — Apr 30, 2026
- Janet M. Ma, MD - Pediatrics - Internal Medicine - Santa Monica 16th Street Internal Medicine & Pediatrics | UCLA Health — May 26, 2026
- MALIBU CANYON URGENT CARE - CLOSED - Updated July 2026 — Jul 7, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Malibu
Malibu Urgent Care is a private hospital and health care provider based in Malibu, California. Key details: - Address: 23656 Pacific Coast Hwy, Malibu, CA 90265 - Phone: (310) 456-7551 - Status: Active; Private company - Staff: 4 employees (recent decline in headcount) - Leadership: Dan Katz, Medical Director and Emergency Physician - Website: malibuurgentcare.com - Web presence: modest traffic (about 1,115 monthly visits), US-dominated audience with minor international presence - Services: Focus appears to be urgent care within the Malibu area (no specific service list provided) If you need directions, hours, or accepted insurers, consider calling the listed phone or visiting the website.
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