United Counseling Service | Building a Stronger Community
Mental Health Counseling • Manchester, VT • Since 1958
About
United Counseling Service (UCS) is a nonprofit mental health and community services provider founded in 1958 and headquartered in Bennington, Vermont. They offer a range of services to children, adults, families, and seniors, including counseling, outpatient substance use treatment, early care and education, and clinical support, with a mission of improving quality of life and strengthening the local community. UCS operates nine offices across southern Vermont, including a location in Manchester, and is active in employment and community outreach (newsletters, careers). Contact: 802-442-5491; relevant locations include 5312 Main Street, Manchester, VT 05255.
Clinic Type
Mental Health Counseling
Address
100 Ledge Hill Drive, Bennington, Vermont 05201, US
Phone
+18024425491
contactus@ucsvt.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Direct referral to emergency services if in crisis
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 3.4 out of 5 stars (10 reviews)
Patients praise
- Professional and comforting approach by some individual counselors reported by some clients
- Generally praised for accessibility and providing a wide array of mental health, addiction, and community services since 1958
- Some clients appreciate the availability of staff and shorter wait times compared to other providers
Common complaints
- Serious failures in care, monitoring, and oversight for developmental disability service recipients resulting in a $480,000 state settlement (March 2026)
- Allegations that leadership persistently ignored or resisted Department of Disabilities, Aging and Independent Living (DAIL) corrections
- Administrative failures, inadequate staff training, high staff turnover, and failure to comply with housing inspections
- Some patient reviews express extreme dissatisfaction, describing poor treatment experiences and questioning the integrity of clinical records
"Going here was the worst experience of my life. I went in a mess and was left a wreck. If I could change one thing in my life, it would be to never have met my “therapist”."
— Google My Business review by Pooty M."Anne did our first session in such a professional way, with expert counseling skills and a lovely comforting fashion. So impressed. Highly recommend."
— Google My Business review by Matt H.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- United Counseling Service | Building a Stronger Community — Jun 25, 2026
- UCS increases availability of Same Day Access program - United Counseling Service — Oct 17, 2025
- Barn Sale raises over $90,000 for UCS programs in the Northshire - United Counseling Service — Sep 24, 2025
- Careers - United Counseling Service — Jun 25, 2026
- UCS hosts legislative breakfast Nov 3 at Manchester Community Library - United Counseling Service — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Manchester
Taconic Psychiatry is an integrative mental health practice based in Manchester Center, Vermont, offering comprehensive psychiatric assessments and psychodynamic/CBT-informed therapies. The clinic comprises 5 staff (medical specialists) and emphasizes an integrative approach to mental health, including exposure and response prevention and other modalities. They serve primarily the United States market, with monthly site traffic around 7,010 visits and a low bounce rate. Key contact: 802.662.2173 or 802.424.8394. Website: taconicpsychiatry.com.
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