
Behavioral & Mental Health | hartfordhealthcare.org | CT
Mental Health Services • Manchester, CT
About
The Hartford HealthCare system offers behavioral health services across its network in Connecticut, including locations accessible from Manchester, CT. Their behavioral health care encompasses inpatient and outpatient services, licensed clinicians (LCSW, LPC, LMFT, LADC), and a broad continuum of care through affiliated facilities such as The Institute of Living and regional mental health programs. For precise Manchester-area options, visit hartfordhealthcare.org and use the site’s provider and location search to find the nearest behavioral health facility or program.
Clinic Type
Mental Health Services
Address
One State Street, Suite 19, Hartford, Connecticut 06103, US
Phone
860.406.6865
Elizabeth.Begley@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Hartford HealthCare Medical Group St. Vincent's Behavioral Health (Birdeye/Google aggregate): 2.6 star rating (15 reviews)
- Hartford HealthCare Primary Care Manchester (Vitals provider page; not behavioral health-specific): 4.4 (Dr. Basilio Monteblanco Guanco) to 2.9 (Dr. Michael John Underwood) depending on provider (Not provided (provider ratings listed))
- Hartford HealthCare Corporation (BBB): BBB profile notes complaint/response issues (no star rating shown in snippet) (Failure to respond to 25 complaints; 27 complaints filed (per BBB profile snippet))
Patients praise
- Some individuals report high-quality, effective behavioral health care and positive outcomes
- Patient advocacy and a formal complaints/grievance process are available for Hartford HealthCare services
Common complaints
- Negative patient experiences include staffing/management problems, lost belongings, and concerns about roommate placement
- Other negative complaints include administrative gaps such as discharge/communication issues and medication monitoring/oversight concerns
- BBB profile indicates complaint-response failures on record for Hartford HealthCare Corporation
"“The care I have received for the past 8 years have been nothing short of exceptional.”"
— localitybiz.com review of Outpatient Behavioral Health (Manchester, CT)"“The dr was kind. but the staff was terrible. mismanaged and lost my clothes twice…”"
— reviews.birdeye.com / Birdeye page for Hartford HealthCare Medical Group St. Vincent's Behavioral Health"“Failure to respond to 25 complaint(s) filed against business”"
— BBB business profile for Hartford HealthCare CorporationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health | Hartford HealthCare | CT — Sep 9, 2025
- Hartford HealthCare | Hartford HealthCare | CT — May 8, 2026
- Comprehensive Behavioral Health Services — Jun 22, 2026
- Psychiatric Technician (Behavioral Health) - Inpatient Adolescent Unit — Apr 14, 2026
- After Years Of Uncertainty, Hartford HealthCare Marks First Day At Manchester Memorial And Its Rockville Campus | CT News Junkie — Jan 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Manchester
InterCommunity's school-based health center at Illing Middle School in Manchester, CT provides primary care and behavioral health services to enrolled students during school hours. Services include well-child check-ups, physical examinations, immunizations, mental health and substance abuse screenings, crisis intervention, individual and group counseling, chronic disease management, nutrition counseling, and referrals for specialty and dental care.
CHR Manchester provides comprehensive outpatient mental health services in Manchester, Connecticut. Highlights include: - Services for children, families, and adults affected by mental illness, addiction, or trauma. - Largest outpatient offices located in Manchester and Enfield, with additional offices across central/eastern CT. - Active recruitment and expansion with multiple clinical roles (psychiatrists, APRNs, therapists, counselors)—indicating ongoing outpatient capacity and programs. - Key Manchester locations: 444 Center Street, Manchester, CT 06040 and 497 Center St, Manchester, CT 06040. - Part of a broader CT-based, nonprofit behavioral health provider (Community Health Resources), headquartered in Windsor, CT.
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