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About

The Hartford HealthCare system offers behavioral health services across its network in Connecticut, including locations accessible from Manchester, CT. Their behavioral health care encompasses inpatient and outpatient services, licensed clinicians (LCSW, LPC, LMFT, LADC), and a broad continuum of care through affiliated facilities such as The Institute of Living and regional mental health programs. For precise Manchester-area options, visit hartfordhealthcare.org and use the site’s provider and location search to find the nearest behavioral health facility or program.

Clinic Type

Mental Health Services

Address

One State Street, Suite 19, Hartford, Connecticut 06103, US

Phone

860.406.6865

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Behavioral Health
  • Mental Health
  • Addiction Treatment
  • Outpatient Services
  • Residential Programs
  • Inpatient Services
  • Emergency Services
  • Partial Hospitalization
  • Education/Research

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Medical Group St. Vincent's Behavioral Health (Birdeye/Google aggregate): 2.6 star rating (15 reviews)
  • Hartford HealthCare Primary Care Manchester (Vitals provider page; not behavioral health-specific): 4.4 (Dr. Basilio Monteblanco Guanco) to 2.9 (Dr. Michael John Underwood) depending on provider (Not provided (provider ratings listed))
  • Hartford HealthCare Corporation (BBB): BBB profile notes complaint/response issues (no star rating shown in snippet) (Failure to respond to 25 complaints; 27 complaints filed (per BBB profile snippet))

Patients praise

  • Some individuals report high-quality, effective behavioral health care and positive outcomes
  • Patient advocacy and a formal complaints/grievance process are available for Hartford HealthCare services

Common complaints

  • Negative patient experiences include staffing/management problems, lost belongings, and concerns about roommate placement
  • Other negative complaints include administrative gaps such as discharge/communication issues and medication monitoring/oversight concerns
  • BBB profile indicates complaint-response failures on record for Hartford HealthCare Corporation

"“The care I have received for the past 8 years have been nothing short of exceptional.”"

— localitybiz.com review of Outpatient Behavioral Health (Manchester, CT)

"“The dr was kind. but the staff was terrible. mismanaged and lost my clothes twice…”"

— reviews.birdeye.com / Birdeye page for Hartford HealthCare Medical Group St. Vincent's Behavioral Health

"“Failure to respond to 25 complaint(s) filed against business”"

— BBB business profile for Hartford HealthCare Corporation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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