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Clinic Type

Oncology

Address

New cancer institute on Tolland Turnpike, Manchester, CT

Phone

1-855-HHC-HERE (1-855-442-4373)

Email

Nadine.Ireland@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • cancer care
  • breast care
  • cardiology
  • urology
  • thoracic cancer
  • infusion center
  • primary care coordination

Team

  • Jeff Flaks, CEO of Hartford HealthCare — CEO

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Care Quality Commission (CQC) survey: 9.0/10 for overall patient experience (2023 CQC survey) (558 responses)

Patients praise

  • compassionate, kind, and professional clinical staff
  • effective and reassuring patient care experiences
  • high-quality access to innovative clinical trials and treatments
  • supportive and welcoming non-medical staff and volunteer services
  • continuity of care appreciated by patients

Common complaints

  • concerns regarding senior leadership visibility and approachability
  • issues with timely resolution of complaints and investigations
  • some staff reports of not feeling fully supported or valued by leadership
  • occasional delays and miscommunications regarding treatment protocols

"The medical care is efficient and caring. And the non-medical care is just as important. Everyone is always welcoming and smiling, even when they’re clearly busy."

Patient feedback, 2025

"I was much more positive coming out of that first meeting with Dr Arthur. She was very calm and reassuring. I left feeling like we had a plan... Everyone at The Christie was brilliant, I can’t thank them enough."

Patient story, 2026

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Manchester, CT·Oncology

Hartford HealthCare’s Cancer Institute (Manchester) overview - Part of Hartford HealthCare’s Institute Model, which unites experts across neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology/kidney health to deliver coordinated, high-quality care. - Focuses on comprehensive cancer services within the Hartford HealthCare system, including access to specialized oncology care and multidisciplinary collaboration. - Emphasizes affordable care and integration with other hospital and health system services (diagnostics, rehabilitation,, and supportive care) to support patients in Manchester and surrounding areas. - Serves as a local hub for cancer treatment under the Hartford HealthCare umbrella, aligning with the system’s goals of accessible, high-standard cancer care in Connecticut. If you’re looking for specifics (tunnel to Manchester site, treatment programs, appointment scheduling, or contact details), I can extract those once you provide the exact page or confirm you want general cancer institute information for Manchester.

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Manchester, CT·Oncology

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