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About

Essentia Health is a nonprofit integrated health system serving Minnesota, Wisconsin, and North Dakota with a mission to make a healthy difference in people’s lives. Headquartered in Duluth, MN, the system employs thousands of staff (over 2,200 physicians and advanced practitioners among 15,000+ employees) and operates a network of 14 hospitals, 78 clinics, long-term care and assisted living facilities, ambulance services, pharmacies, and a research institute. It is part of the Marshfield Clinic Health System and emphasizes values like Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The user’s query mentions Mid Dakota Bismarck, Kirkwood Clinic, and Mandan, suggesting interest in Essentia Health locations or services in Bismarck area (Mid Dakota) and specific clinics; the page indicates multiple locations across Minnesota, North Dakota, and Wisconsin, including addresses in North Dakota (e.g., Fargo, ND) and a Bismarck reference in a 2026 Values Award post, but does not provide a detailed list of Bismarck or Kirkwood Clinic entries. For precise facility details (addresses, services, and hours) in Bismarck, Mandan, or Kirkwood Clinic locations, a targeted search of Essentia Health’s North Dakota network or the specific clinic pages is recommended.

Clinic Type

Medical Weight Loss

Address

727 Kirkwood Mall Bismarck

Phone

Main Phone - Toll Free

Email

Purchasing@EssentiaHealth.org

Opening Hours

Monday - Friday: 8:00 AM - 5:00 PM

Telehealth

Call for holiday hours

Services Offered

  • Weight Loss (Non-surgical)
  • Family Medicine
  • Weight Management Services

Team

  • Jean Gustafson, Weight Loss (Non-surgical) Family Medicine — MD

Insurance & Payment

Languages Spoken

FAQs

Make an appointment

See Make an Appointment section: Monday - Friday: 8:00 AM - 5:00 PM. Call for holiday hours.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Essentia Health-Mid Dakota Bismarck 9th St Clinic): 4.6/5 stars (422 reviews)
  • Essentia Health (for individual provider Dr. John Erickstad): 5.0/5 stars (243 reviews)
  • PainClinics.com (Essentia Health-Mid Dakota Bismarck Gateway Clinic): 4.9/5 stars (230 reviews)
  • Healthgrades (Dr. Meghan Hendrickson, Mandan): 3.0/5 stars (2 reviews)
  • Healthgrades (Dr. Dale Klein, Mandan): 4.0/5 stars (5 reviews)

Patients praise

  • Many patients praise the medical expertise, professionalism, and thoroughness of the physicians and medical staff
  • Some locations noted for a welcoming and caring atmosphere, particularly in women's health and family medicine specialties
  • Appreciation for staff responsiveness during critical care journeys like pregnancy
  • Efficient, thorough, and attentive care reported by some patients for specific procedures or appointments

Common complaints

  • Poor communication and follow-up on patient requests and insurance-related paperwork
  • Staff at reception desks perceived as rude, unwelcoming, or lacking empathy
  • Long wait times beyond scheduled appointment slots
  • Administrative inefficiencies and billing concerns
  • Occasional experiences of feeling rushed during appointments
  • Perception of providers as indifferent or judgemental in isolated cases

"The past three appointments I have had in Bismarck with Essentia Health has been a horrible experience."

Yelp reviewer

"Dr Eberts was very thorough in his exam, and explained issues in great detail to my understanding. Thank you for the outstanding service."

Patient testimonial for Gateway Clinic

"I do not recommend Dr. Hendrickson because she comes off as indifferent, annoyed, and judgemental. Also, she doesn't explain things well."

Healthgrades reviewer for a Mandan-based provider

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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