Our Services - Centra Wellness Network
Mental Health Counseling • Manistee, MI
About
Centra Wellness Network provides wellness and behavioral health services across Michigan, including Manistee. Key points relevant to “Our Services - Centra Wellness Network Manistee”: - Services overview: Focus on mental health, behavioral health care, individual wellness, leadership, and community participation across ages. - Locations: Manistee office presence (310 North Glocheski Drive, Manistee, MI 49660) and nearby Benzonia office (6051 Frankfort Hwy Ste 200, Benzonia, MI 49616), with three U.S. offices overall. - Organization: Private, nonprofit-leaning wellness and fitness services provider, small workforce (17 employees) with leaders including Executive Director Joseph J. and Clinical Director of Children’s Services, Sarah Garthe. - Target audience: Residents of all ages seeking good mental health and community involvement. - Contact/access: Main phone numbers listed (877-398-2013 / 1.877.398.2013). If you’re looking for a specific service at the Manistee location (e.g., counseling, child services, group programs), please specify and I can tailor the details.
Clinic Type
Mental Health Counseling (multi-location group)
Address
Manistee Wellness Center, 198 US-31, Manistee, MI 49660; Benzie Resource Center, 6051 Frankfort Ave, Benzonia, MI 49616
Phone
+18773982013
—
Opening Hours
Monday – Friday, 8:00 am through 5:00 pm (Daytime Crisis Services). After-Hours and Night Crisis services available weekdays after 5:00 p.m. through 8:00 a.m., weekends, and holidays.
Telehealth
Not explicitly stated in provided text
Emergency Care
24/7 mental health crisis services; crisis line and access based on prudent layperson standard; after-hours and weekend/crisis availability
Services Offered
—
Insurance & Payment
—
No one will be denied access to services due to inability to pay. Fee schedule and discounted/sliding fee schedule available.
Sliding scale, Fee-for-service (fee schedule), Discounted rates
Languages Spoken
—
FAQs
What is the crisis service availability and what standard defines crisis?
CWN offers 24/7 mental health crisis services using a tiered approach based on time of day and urgency. Services are accessible to individuals who meet the 'prudent layperson' standard of crisis.
How can someone access Daytime Crisis Services?
Daytime Crisis Services are available Monday – Friday, 8:00 am through 5:00 pm and can be accessed by calling the crisis line or walking into designated centers.
What are the Daytime Crisis contact options?
Call 877-398-2013 or walk into the Manistee Wellness Center (2198 US-31, Manistee, MI 49660) or the Benzie Community Resource Center (6051 Frankfort Hwy, #200 Benzonia, MI 49616) or present at a local emergency department.
What are After-Hours and Night Crisis options?
After-Hours and Night Crisis services are available weekdays after 5:00 p.m. through 8:00 a.m., weekends, and holidays by calling 877-398-2013 or presenting at a local emergency department.
What types of mental health therapies are offered?
Mental Health Therapy and related services designed to improve functioning and recovery from serious mental illness; therapists and peers work with individuals in recovery.
Are there partnerships for drop-in centers?
Yes—CWN partners with the Manistee Friendship Society in Manistee and the Benzie Friends Drop-In in Benzonia to offer drop-in center services.
What other supports are available through services?
Support with food, clothing, socialization, housing, and help to begin or maintain mental health treatment.
What Specialty Services are available and who qualifies?
Specialty Services for individuals who meet Michigan Medicaid Waiver qualifications, including Assistive Technology, Enhanced Pharmacy, Environmental Modifications, Occupational Therapy, Physical Therapy, Respite Services and Speech Therapy.
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com, USCompanies.net: Approximately 2.3 out of 5 stars based on small sample sizes (e.g., 3 reviews on respective platforms) (Limited public online reviews (typically around 3 per platform))
Patients praise
- High reported satisfaction rates in formal organization surveys
- Appreciation for 24-hour crisis intervention services
- Supportive and caring staff interactions reported by some clients
- Strong community satisfaction regarding school-based preventive services
- Professional accreditation for service standards
Common complaints
- Perceived understaffing leading to long wait times for appointments
- Difficulties scheduling appointments with psychiatrists and therapists
- Reports of high staff turnover and limited provider availability
- Complaints regarding administrative accessibility and perceived lack of responsiveness
"The problem is, they are very understaffed. So understaffed, it takes 6-8 weeks just to get an appointment with a psychiatrist... Despite being good at what they do, there's really no point when your not even getting any treatment at all."
— USCompanies.net review"Clients offered gratitude to the staff, describing them as personable and caring. They expressed much appreciation for the staff... Clients described the staff as being 'amazing.'"
— Centra Wellness organizational documentationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Manistee
Northwest Michigan Health Services, Inc. operates a health care network in Michigan with five offices, including a location in Manistee. It is a nonprofit, private health system providing medical, dental, and behavioral health services. Key details: - Headquarters: Traverse City, MI - Founded: 1968 - Locations: 5 offices across Michigan (including Manistee) - Address likely in Manistee area: 148 W E Parkdale Ave, Manistee, MI 49660 - Contact: Main phone numbers listed on site (multiple local numbers) If you need directions, hours, or services specifically at the Manistee location, I can look up the latest details or provide a map link.
Comparing your options?
See other mental health counseling clinics in Manistee, or search the full directory by insurance, ratings, and more.