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Clinic Type

Pain Management

Address

120 N. Miller Rd. #300 Mansfield, TX 76063; 5804 Communications Pkwy STE #100 Plano, TX 75093

Phone

(817) 313 – 6313; (833) 637 – 1623

Email

staff@improvingpain.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Interventional Pain Management
  • Spine Care
  • Non-operative techniques
  • Minimally invasive procedures
  • Pain relief optimization
  • Pain management consultation

Team

  • Thomas J. Hong, ABMS board certified in Anesthesiology and Pain Management — DO
  • William Lian, Board-certified PM&R and Interventional Pain Management specialist — MD
  • Lucas Lopez, MSN; NP in pain management and family practice — Nurse Practitioner

Insurance & Payment

—

Languages Spoken

  • English

FAQs

How can I verify that my doctor is board certified?

You can verify that your doctor is board certified by checking the American Board of Medical Specialties website (https://www.abms.org/verify-certification/). This is the gold standard and the only governing medical board for board certification in the United States for all medical specialties.

Awards & Accreditations

  • ‘Top Doc’ and named ‘Best of’ in Pain Management for 2019 and 2020.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Facebook: 100% recommend (based on 5 reviews) (5 reviews)

Patients praise

  • Dr. Hong is caring, informative, and listens to patients
  • Effective pain management and treatment explanations
  • Friendly and welcoming office environment

Common complaints

  • Poor support staff responsiveness, specifically regarding return of phone calls and texts

"Dr Hong is good at his job but his support staff is terrible. Phone calls and texts not returned in a timely manner IF they are returned at all."

— Healthgrades

"Dr. Hong is the best. I've been a patient for over 6 years and he has always listened to me. My pain is manageable thanks to him."

— Birdeye

"Dr Hong was very caring and informative. He explained my test results with details and told me what my treatment options are."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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