Primary Care - UMass Memorial Health
Primary Care • Marlborough, MA • Multiple locations across Central Massachusetts locations
About
UMass Memorial Medical Group is a nonprofit, multispecialty network serving Central Massachusetts and the clinical partner of UMass Chan Medical School. It includes about 1,200 doctors practicing across 70+ locations, with a strong emphasis on primary care through its extensive physician network. Headquartered in Worcester, MA, the group provides physician-led, university-affiliated care and operates within the UMass Memorial Health system. For Marlborough-specific primary care, note: the Marlborough Campus is part of UMass Memorial Health, but this page highlights the broader Medical Group network rather than a dedicated Marlborough primary care facility. If you need Marlborough-specific PCP options, consult the Marlborough Campus listings or the group’s directory. Contact: (855) 862-7763.
Clinic Type
Primary Care
Address
55 Lake Avenue North, Worcester, MA 01655; 119 Belmont Street, Worcester, MA 01605; 281 Lincoln Street, Worcester, MA 01605; 340 Thompson Road, Webster, MA 01570; 604 Main Street, Shrewsbury, MA 01545; 15 West Street, East Douglas, MA 01516
Phone
855-862-7763
volunteerservices@umassmemorial.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Some providers offer telehealth services
Emergency Care
Emergency care available at locations via urgent care and hospital systems
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Virtual Bridge Clinic for new adult primary care patients
FAQs
What types of primary care providers are available?
Family medicine, Geriatric medicine, Internal medicine, Pediatric primary care.
What services do urgent care clinics provide?
Urgent care providers assess and treat many of the same issues as PCPs but without an appointment; they treat minor injuries and illnesses and may offer lab services, vaccinations, X-rays and more.
What is the Virtual Primary Care Bridge Clinic?
For new adult primary care patients who need to be seen before their first in-office appointment, the Virtual Bridge Clinic allows virtual visits to determine eligibility and arrange care.
How can I book an appointment?
You can book an appointment online or call the Bridge Clinic at 774-475-0134 or 855-UMASS-MD (855-862-7763).
Where are the primary care locations?
Locations include UMass Memorial Medical Center – University Campus, Memorial Campus, Hahnemann Campus, Harrington Webster Campus, and UMass Memorial Medical Group locations in Shrewsbury and East Douglas, among others.
Do providers offer online scheduling?
Some providers offer online scheduling for added convenience.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UMass Memorial Health Physician Profile: 4.5/5 (208 ratings) (208)
- UMass Memorial Health Physician Profile: 4.7/5 (212 ratings) (212)
- UMass Memorial Health Physician Profile (Calin S. Neagoe, MD): 4.9/5 (405 ratings) (405)
- Yelp: 2.2/5 (60 reviews)
- Healthgrades: 4.2/5 (18 reviews)
Patients praise
- Many individual primary care physicians receive high satisfaction ratings from patients
- Some patients report professional and kind interactions with staff
- Appreciation for shorter wait times in the ER compared to other local facilities for some individuals
- Specific praise for nursing staff in crisis situations
Common complaints
- Long wait times in the emergency department
- Perceived lack of attentiveness or care from staff in urgent situations
- Instances of misdiagnosis or feeling dismissed by medical providers
- Frustration with communication and patient handling in crowded settings
"Dr Ozaydin is the BEST doctor I have ever seen. On a scale of 1 to 10 she is a 100. She treats my whole family. I highly recommend her."
— Healthgrades"I was treated for a concussion... It was such a rushed process... They were also very unprofessional and the person who discharged me was very rude and couldn't care less about my injury."
— HospitalStats.org"I can not say enough about how great my 2 experiences were at this hospital , no 16 hour wait times. I was admitted and had the greatest care and doctors and nurses both times !!"
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- East Marlborough Primary Care | UMass Memorial Health — Apr 15, 2026
- UMass Memorial Medical Center - Marlborough Campus — Dec 24, 2025
- UMass Memorial Health: Find a Provider — Feb 24, 2026
- UMass Memorial Medical Center — Jul 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Marlborough
Zenith Primary and Urgent Care is a privately held medical practice in Marlborough, MA, offering integrated primary and urgent care under one roof. Founded in 2024, the clinic aims to support overall wellbeing and prevention, serving Marlborough and surrounding towns (e.g., Sudbury, Wayland, Southborough, Hopkinton, Northborough, Berlin, Hudson). They accept all major insurances and operate from a Marlborough headquarters with a presence in Puerto Rico. Services include regular primary care visits and urgent care for immediate needs outside the emergency room. Contact: 617-500-7933 or 617-500-7922; website: zenithfamilycare.com.
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