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Internal Medicine - Marquette

Internal Medicine • Marquette, MI

About

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Clinic Type

Internal Medicine

Address

1414 West Fair Avenue, Marquette, MI 49855-5404

Phone

(906) 225-3905 or 1-800-628-3333

Email

info@penmed.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

http://www.penmed.com/directory.php?keywords=Internal+Medicine&searchMethod=byKeywords

Emergency Care

Emergency care available

Services Offered

Internal Medicine
Internal Medicine/Pediatrics
Family Medicine

Team

Balmer, Susan, 906-225-4500 — M.D.
Bartlett, John P., 906-225-4500 — M.D.
Bartlett, Rachael, 906-225-4500 — PA-C
Houle, Katherine, 906-449-1300 — N.P.
Joyce, Kaitlyn, 906-225-4500 — D.O.
Napier, Jerold S., M.D., FACP 906-449-1300 — M.D.
Nolan, Nicole, 906-225-4500 — P.A.
Parent , Ashley, 906 449-1010 — M.D.
Sundberg, Cassie, 906-225-4500 — P.A.-C.
Trejo, Nichol, 906 225-4500 — F.N.P.-B.C.

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Marquette Internal Medicine and Pediatric Associates): 4.0/5 stars (25 reviews)
Vitals/WebMD (Dr. Jasmine Joseph): 2.0/5 stars
Healthgrades (Dr. Susan Balmer): 3.0/5 stars
Healthgrades (Dr. John Bartlett): 4.8/5 stars

Patients praise

Thorough care and medical expertise
Attentive and professional interactions with some providers
Helpful office staff and nursing care in certain instances
Convenience of telehealth availability

Common complaints

Difficulty with scheduling and administrative processes
Concerns about communication and bedside manner
Long wait times for appointments
Issues with follow-up and test result reporting

"She is obviously there to collect her check, and nothing more. She has failed to respond to any of my calls concerning the medication she prescribed. Her people skills are nil..."

— Vitals - Patient Review of Dr. Jasmine Joseph

"Even asking her to call me about results asap good or bad, a phone call was never made... This made my experience horrific. I wouldn’t recommend her to anyone’s children."

— Healthgrades - Patient Review of Dr. Susan Balmer

"Very attentive and professional. This was my first visit and he took the time to learn about my history and my family history... I would strongly recommend Dr. Bartlett."

— Healthgrades - Patient Review of Dr. John Bartlett

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Marshfield Clinic Marquette Center holds ribbon-cutting for new radiology office — Jan 13, 2026
UP Health System – Marquette welcomes Cardiac Electrophysiologist Matthew Ebinger, DO — Sep 30, 2025
UP Health System – Marquette Welcomes Neil Umles, MD, to Nephrology Team — Apr 20, 2026
UP Health System – Marquette Welcomes Interventional Cardiologist, Samir Dengle, MD — Nov 17, 2025
Theresa C. Maatman, MD, FACP | Froedtert & the Medical College of Wisconsin — Aug 22, 2025

Information sourced from the clinic's website as of July 11, 2026.

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