Psychiatric Emergencies - Contra Costa Health
Behavioral Health • Martinez, CA • 2 (Psychiatric Emergency Services at CCRMC in Martinez; Contra Costa Youth Stabilization Unit in Martinez) locations
About
Contra Costa Health Services (CCHS) is a California government health agency headquartered in Martinez that provides direct healthcare to Medi-Cal patients and promotes public health for Contra Costa County residents. It operates an integrated system focused on patient care, community health improvement, and environmental protection, with a mission to care for the health of all residents, prioritizing the most vulnerable. Key leadership spans operations, nursing, geriatrics, case management, and public health programs. If your query is specifically about psychiatric emergencies, note that CCHS covers inpatient and ambulatory medical services through Contra Costa Health, including behavioral health components, but you may want to contact the Martinez-based facilities or look for specific emergency psychiatry services within their hospital system for immediate crisis care.
Clinic Type
Behavioral Health
Address
2500 Alhambra Ave., Martinez, CA 94553 (Psychiatric Emergency Services, adults)
Phone
925-646-2800
publicinfo@cchealth.org
Opening Hours
24/7 psychiatric emergency care
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
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FAQs
What services are provided by Psychiatric Emergency Services (PES)?
Evaluation and treatment for the first 24 hours of an involuntary hold, and placement in designated facilities for further evaluation and stabilization; inpatient hospitalization may be recommended.
What is the contact number for the Psychiatric Emergency Services?
Phone: 925-646-2800.
Where is the Psychiatric Emergency Services located?
2500 Alhambra Ave, Martinez, CA 94553 (Located at the back of CCRMC near the Emergency Department).
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What Patients Say
Overall sentiment across review platforms: negative
- Yelp: Low (anecdotal user feedback) (N/A (single negative anecdotal review mentioned))
Patients praise
- Provides critical crisis evaluation and treatment services for involuntary holds
- Accessible emergency mental health services for those in immediate need
Common complaints
- Significant overcrowding and lack of private or separate facilities for children and adolescents
- Reports of chaotic, violent, or unsafe environments for patients and staff
- Long wait times for emergency intake and ambulance offloading delays
- Concerns regarding patient privacy (HIPAA) and quality of care responsiveness
"Psychiatric Emergency Services has become so dysfunctional that at least two staff members regularly and openly warn people to NOT allow their children and teens to be checked into the facility, according to county mental health workers."
— East Bay Express"The county’s Psychiatric Emergency Services Unit in Martinez was identified as having the longest offload delays. Grand jurors found that the facility can only assess one patient at a time because it has a single intake room, forcing additional patients to wait in ambulances."
— CLAYCORD.comSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- When Every Minute Counts: Grand Jury Says Ambulances Are Waiting Too Long At Contra Costa Hospitals - CLAYCORD.com — Jun 15, 2026
- Behavioral Health Services Under Expansion In Contra Costa – News24-680.com — Apr 17, 2026
- Right Care, Right Way: Contra Costa campaign aims to ease burden on hospital ER services - Local News Matters — Feb 24, 2026
- Contra Costa County Supervisors Agree to Move Forward With Sales Tax Effort — Jan 21, 2026
- NAMI Contra Costa | Mental Health and the Legal System: Alternatives to Incarceration — Jul 18, 2025
Information sourced from the clinic's website as of July 10, 2026.
More behavioral health clinics in Martinez
Summary: - The page provides general information about Kaiser Permanente Vallejo, a medical practices facility headquartered in Benicia, CA, with 12 employees and leadership including Interim Chief Nurse Executive Tia Newell. - It does not provide details specific to Behavioral Medicine services at Martinez Medical Offices or Kaiser Permanente Martinez. - For behavior medicine topics, you may need to search Kaiser Permanente’s Martinez location separately or contact the Vallejo facility’s leadership listed (no Martinez-specific behavioral medicine info appears on this page).
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