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About

Contra Costa Health Services (CCHS) is a California government health agency headquartered in Martinez that provides direct healthcare to Medi-Cal patients and promotes public health for Contra Costa County residents. It operates an integrated system focused on patient care, community health improvement, and environmental protection, with a mission to care for the health of all residents, prioritizing the most vulnerable. Key leadership spans operations, nursing, geriatrics, case management, and public health programs. If your query is specifically about psychiatric emergencies, note that CCHS covers inpatient and ambulatory medical services through Contra Costa Health, including behavioral health components, but you may want to contact the Martinez-based facilities or look for specific emergency psychiatry services within their hospital system for immediate crisis care.

Clinic Type

Behavioral Health

Address

2500 Alhambra Ave., Martinez, CA 94553 (Psychiatric Emergency Services, adults)

Phone

925-646-2800

Email

publicinfo@cchealth.org

Opening Hours

24/7 psychiatric emergency care

Emergency Care

Yes

Services Offered

  • 24/7 psychiatric emergency care for adults and youth in Contra Costa County
  • Psychiatric Emergency Services (PES) at CCRMC for involuntary holds
  • evaluation and treatment for first 24 hours of involuntary hold
  • placement in designated mental health treatment facilities
  • inpatient hospitalization when needed
  • Care teams including psychiatrists, registered nurses, licensed vocational nurses, licensed psychiatric technicians, clinicians and crisis intervention specialists
  • crisis intervention
  • mental health assessment
  • medication assistance
  • therapy
  • alcohol and drug screening
  • case management
  • peer support
  • stabilization of patients without inpatient hospitalization when appropriate
  • Contra Costa Youth Stabilization Unit for ages 6-17 for first 24 hours of psychiatric emergency
  • calming and welcoming environment to support mental wellness
  • coordination to connect patients with mental health services

Insurance & Payment

Languages Spoken

FAQs

What services are provided by Psychiatric Emergency Services (PES)?

Evaluation and treatment for the first 24 hours of an involuntary hold, and placement in designated facilities for further evaluation and stabilization; inpatient hospitalization may be recommended.

What is the contact number for the Psychiatric Emergency Services?

Phone: 925-646-2800.

Where is the Psychiatric Emergency Services located?

2500 Alhambra Ave, Martinez, CA 94553 (Located at the back of CCRMC near the Emergency Department).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: Low (anecdotal user feedback) (N/A (single negative anecdotal review mentioned))

Patients praise

  • Provides critical crisis evaluation and treatment services for involuntary holds
  • Accessible emergency mental health services for those in immediate need

Common complaints

  • Significant overcrowding and lack of private or separate facilities for children and adolescents
  • Reports of chaotic, violent, or unsafe environments for patients and staff
  • Long wait times for emergency intake and ambulance offloading delays
  • Concerns regarding patient privacy (HIPAA) and quality of care responsiveness

"Psychiatric Emergency Services has become so dysfunctional that at least two staff members regularly and openly warn people to NOT allow their children and teens to be checked into the facility, according to county mental health workers."

East Bay Express

"The county’s Psychiatric Emergency Services Unit in Martinez was identified as having the longest offload delays. Grand jurors found that the facility can only assess one patient at a time because it has a single intake room, forcing additional patients to wait in ambulances."

CLAYCORD.com

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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