Valley Health Primary Care | Tavern Road
Family Medicine • Martinsburg, WV • Since 1993
About
Valley Health is a nonprofit health system serving West Virginia, parts of Virginia, and surrounding regions, with a focus on accessible primary and hospital care. Key points for Valley Health Primary Care at Tavern Road, Martinsburg: - Part of Valley Health, a not-for-profit organization headquartered in Winchester, VA, founded in 1993. -Offers integrated medical services through its network of hospitals and primary care clinics across the region. - Martinsburg area has access to Valley Health’s primary care services as part of its broader care system, which includes multiple hospitals, a physician network, and community health initiatives. - Contact/locations: Valley Health operates in the Martinsburg region via its broader network; main headquarters and additional clinics are located in Winchester, Luray, Front Royal, Woodstock, and nearby towns. For direct primary care at Tavern Road, Martinsburg, check Valley Health’s official site or call 540-536-8000 for the exact primary care clinic address, hours, and appointment availability.
Clinic Type
Family Medicine
Address
1008 Tavern Rd. Suite 301 Martinsburg, WV 25401
Phone
681-247-1080
payercontracts@valleyhealthlink.com
Opening Hours
Sunday: Closed Monday: 8:00AM-6:00PM Tuesday: 8:00AM-6:00PM Wednesday: 8:00AM-6:00PM Thursday: 8:00AM-6:00PM Friday: 8:00AM-5:00PM Saturday: Closed
Website
https://www.valleyhealthlink.com/our-locations/profile/valley-health-family-medicine-tavern-road/
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are provided at Valley Health Primary Care | Tavern Road?
Care includes wellness checks, immunizations, treatment of chronic and acute diseases, preventive screenings, telehealth, and referrals.
What are the hours of operation?
Sunday: Closed Monday–Thursday: 8:00AM–6:00PM Friday: 8:00AM–5:00PM Saturday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, Yelp, and LocalityBiz: Mixed ratings, ranging from 1-star complaints to 5-star praise; specific providers on Vitals show ratings between 3.7 and 4.6 stars (Limited number of reviews publicly available across reviewed platforms)
Patients praise
- Thorough, pleasant, and empathetic bedside manner of specific physicians (e.g., Dr. Pickard, Dr. Tabuena)
- Professional and kind office staff (reported by some patients)
- Clear explanations of health information
Common complaints
- Long wait times past appointment time
- Poor communication and difficulty getting prescription refills
- Administrative errors with patient paperwork
- Perception of being dismissed or not listened to by providers
- Rude reception staff and lack of call-backs
"Dr. Tabuena has been my Dr for a few years. She always greets me with a smiling face and comforting disposition. I have never felt dismissed or rushed..."
— LocalityBiz Review"Horrible communication, takes forever and half a dozen calls to get scripts refilled... Go anywhere but here."
— LocalityBiz Review"Dr Pickard was very thorough. Detail oriented. Pleasant. Great bed-side manner. Empathetic. I highly recommend Dr Pickard."
— MapQuest ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Valley Health Multispecialty Clinic | Tavern Road | Martinsburg, WV — Mar 11, 2026
- Cherry Lobaton, MD | Family Medicine | Martinsburg, WV — Oct 18, 2025
- Valley Health Family Medicine - Tavern Road — Martinsburg, WV — May 26, 2026
- Dr. Cherry Lobaton, MD - Family Medicine Physician in Martinsburg ... — Apr 7, 2026
- Valley Health Center for Orthopedic Excellence | Martinsburg, WV — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Martinsburg
Family Medicine of Martinsburg, PLLC is a privately owned primary care medical practice based in Martinsburg, West Virginia. It serves patients of all ages and functions as a PLLC. Key details: contact numbers 540.504.0326 and 304.264.3660; linked on LinkedIn; homepage at familymedicineofmartinsburg.com. The practice focuses on family medicine and general medical services within the healthcare category in Martinsburg, WV. Web presence shows modest traffic (about 153 monthly visits) with low engagement (1 page per visit).
Apple Valley Family Medicine is a Martinsburg, WV-based full-service primary care practice and aesthetic treatment center serving all ages (pediatric to geriatric). Key points: - Founded 2016; operates 3 offices in the Martinsburg area (HQ at 202 Foxcroft Ave, Martinsburg, WV 25401) - Focuses on preventive care, annual exams, well-woman exams, and chronic disease management - Services include family medicine and medical aesthetics - Contact: 1-304-215-1247 - Website: applevalleyfamilymed.com - Organization: Partnership in Hospitals and Health Care industry; small workforce with recent growth - Web presence: notable local traffic; primarily United States-based patients If you’re looking for a local, all-ages primary care practice with preventive care and aesthetics in Martinsburg, this is the main option.
Comparing your options?
See other family medicine clinics in Martinsburg, or search the full directory by insurance, ratings, and more.