Martinsburg Office
Nephrology • Martinsburg, WV • 6 offices listed across MD, PA, WV locations
Clinic Type
Nephrology
Address
103 Marcley Dr Martinsburg, WV 25401
Phone
304-263-0911
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Opening Hours
Monday - Friday: 8:30 a.m. to 5:00 p.m. by appointment only
Telehealth
Telehealth available
Services Offered
Team
Insurance & Payment
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by appointment, phone payments via patient portal
Languages Spoken
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FAQs
Office Hours
Monday - Friday: 8:30 a.m. to 5:00 p.m. by appointment only.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Martinsburg VA Medical Center): 3.7 stars (436 reviews)
- Birdeye (The Pain Center of West Virginia): 4.6 stars (401 reviews)
- Yelp/Apple Maps (Martinsburg Regional DMV): 2.0 - 2.2 stars (7-9 reviews)
- Birdeye (Martinsburg Family Eye Care): 4.4 stars (83 reviews)
Patients praise
- Professional and helpful individual staff members (specifically noted at financial and eye care offices)
- Efficient service experiences reported by some patients/customers
- Kind and clear communication from specific healthcare providers
Common complaints
- Long wait times and scheduling delays (especially at the VA Medical Center)
- Reports of rude or dismissive customer service/reception staff
- Lack of clear communication from providers or office staff
- Concerns regarding clinical quality or patient safety at the VA facility
- Inconvenient administrative procedures (e.g., DMV, insurance/billing errors)
"Staff sometimes took more than 100 days to make the first contact attempt with veterans... Staff took longer than 45 days on average to schedule veterans for care in the community."
— VA Office of Inspector General Report (Martinsburg VA Medical Center)"The front desk receptionists are super rude ! Had a balance due to error on insurance instead of the 3 girls sitting behind the desk calling to check that that it was getting resubmitted they said I could not get my procedure done today."
— Reviewer on The Pain Center of West Virginia page"I worked with Vicky at the Martinsburg office and she was terrific. She gave me different options, explained everything in detail... Very, very happy!"
— Reviewer on OneMain Financial pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Steptoe & Johnson Names Kelsey Miller Office Managing Attorney for Martinsburg Office - Steptoe & Johnson PLLC — Oct 1, 2025
- West Virginia Legals | Morgan — Jun 23, 2026
- Administrative Offices in Berkeley County will Have a Delayed Opening Tuesday – The Panhandle News Network | WEPM & WCST — Oct 13, 2025
- Gates Tax Service welcomes community to new location on Washington Street | Business And Economy | journal-news.net — Feb 8, 2026
- City of Martinsburg Issues Agenda Ahead of Thursday Meeting – The Panhandle News Network | WEPM & WCST — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More nephrology clinics in Martinsburg
Kidney Specialists, PLLC is a nephrology group based in Martinsburg, WV, with additional offices in Martinsburg, Leesburg, and Winchester. They market a friendly patient-focused environment and offer specialized kidney care. Key details: - Location: Headquartered in Martinsburg, WV, with 3 U.S. offices - Services: Nephrology/kidney care for adults - Contact: info@kidneyspecialists.info; phone numbers: (540) 313-6563, (304) 449-3778 - Online presence: kidney-specialists.org; modest web traffic (approx. 1,037 monthly visits) - Profile: Private, small practice with a lean team; links to broader healthcare networks If you’re seeking a nephrology clinic in Martinsburg, this practice presents as a local option with a patient-friendly environment and accessible contact channels.
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