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Clinic Type

Pain Management

Address

Phone

304-263-6165

Email

questions@thepaincenterus.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pain management
  • Interventional and non-interventional treatments
  • Multidisciplinary approach to treating pain
  • Functional mobility improvement
  • Initial evaluation with physical examination and review of imaging
  • Treatment planning to decrease pain and improve quality of life
  • Extremity pain evaluation and treatment

Team

  • Waheed Baksh, Board-certified, fellowship trained pain management specialist; Assistant Clinical Professor in the Department of Neurosurgery, West Virginia University School of Medicine — MD, DPT

Insurance & Payment

Not specified

Languages Spoken

  • English

Awards & Accreditations

  • axialHealthcare Center of Pain Excellence (COPE) recognition for Dr. Baksh and The Pain Center of West Virginia

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6 out of 5 stars (401 reviews)
  • PainClinics.com: 4.7 out of 5 stars (311 reviews)

Patients praise

  • Praise for Dr. Baksh's medical effectiveness in some cases
  • Appreciation for compassionate and helpful staff members
  • Success in reducing pain and improving mobility for some patients
  • Professionalism noted by a portion of patients

Common complaints

  • Concerns regarding staff professionalism and rudeness
  • Difficulty in communication and reaching the office via phone
  • Dissatisfaction with physician communication and listening skills
  • Concerns over treatment effectiveness or recommendations
  • Legal settlement involving allegations of false Medicare claims for certain procedures

"I am so grateful we came here before getting a new hip. My injection has bought me some time with minimal pain in my hip. I have not felt this pain free for nearly 5 years."

The Pain Center website (Testimonial by Timothy P.)

"The front desk receptionists are super rude ! Had a balance due to error on insurance instead of the 3 girls sitting behind the desk calling to check that that it was getting resubmitted they said I could not get my procedure done today."

Birdeye review by Melissa R.

"Not too impressed with this pain management office... Dr def doesn't fully listen to the patients symptoms ... had to repeat at least 3 times for the Dr to understand pain was not localized."

PainClinics.com review by Loreth Smith

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Martinsburg, WV·Pain Management

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