Urgent Care, Spring Mills Towne Center North | WVU Medicine
Urgent Care • Martinsburg, WV
About
Summary: - WVU Medicine Berkeley and Jefferson Medical Centers is a nonprofit health system based in Martinsburg, WV, part of the WVU Medicine family. It provides primary, specialty, and urgent care services and operates alongside Jefferson Medical Center and other WVU Hospitals as part of a regional Eastern Panhandle system. - Key locations include Berkeley Medical Center/ Martinsburg campuses and the Jefferson Medical Center network; main address in Martinsburg is 2000 Foundation Way (HQ), with additional offices at 2500 Hospital Drive, Martinsburg, and 300 South Preston Street, Ranson. - For urgent care needs in the Martinsburg area, WVU Medicine operates urgent care services across its network. If you’re specifically seeking urgent care at Spring Mills Towne Center North, this page confirms WVU Medicine’s Martinsburg/ Eastern Panhandle footprint but does not list a Spring Mills Towne Center North location. - Contact: 800-516-5548 for WVU Medicine Berkeley and Jefferson Medical Centers.
Clinic Type
Urgent Care
Address
49 Alliance Drive, 1st Floor, Suite 3, Martinsburg, West Virginia 25404
Phone
304-596-2273
mediarelations@wvumedicine.org
Opening Hours
Monday 08:00–20:00 | Tuesday 08:00–20:00 | Wednesday 08:00–20:00 | Thursday 08:00–20:00 | Friday 08:00–20:00 | Saturday 08:00–20:00 | Sunday 08:00–20:00
Emergency Care
Emergency care available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does this location offer?
Urgent Care
What are the hours of operation?
Monday 08:00:00–20:00:00 | Tuesday 08:00:00–20:00:00 | Wednesday 08:00:00–20:00:00 | Thursday 08:00:00–20:00:00 | Friday 08:00:00–20:00:00 | Saturday 08:00:00–20:00:00 | Sunday 08:00:00–20:00:00
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 3.7/5 (general WVU Medicine Urgent Care rating) (Limited individual reviews available for the new location)
Patients praise
- Prompt and efficient service in some instances
- Professional, relational, and knowledgeable staff
- Thorough explanations provided by medical professionals
- Compassionate care, particularly for pediatric patients
Common complaints
- Concerns regarding billing practices and payment collection policies
- Inconsistencies in communication about wait times
- Difficulty scheduling or perceived lack of urgency for urgent care appointments
"They were quick, professional, relational, and knowledgeable. They even followed up in a few days to see how we were doing."
— BusinessYab review from 2019"The fact I was charged before being told a wait time is rediculous. Now it's 3 plus hours before I can see a doctor."
— BBB complaint from 2023 regarding WVU urgent care servicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WVU Hospitals East welcomes Smith as Advanced Practice Professional Director | Health and Fitness | journal-news.net — Apr 21, 2026
- WVU Medicine increase access to behavioral medicine with new clinic | Health | journal-news.net — May 5, 2026
- : WVU Medicine expands throughout the area | Business And Economy | journal-news.net — Dec 30, 2025
- Entrance changes signal progress in WVU Medicine Berkeley Medical Center’s transformational expansion | In Our Neighborhood | journal-news.net — Jun 16, 2026
- Expansion at WVU Medicine East-Berkeley Medical Center Begins with 450 New Parking Spaces – The Panhandle News Network | WEPM & WCST — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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