Caring Hearts Free Clinic – Free, Non-judgemental, Quality ...
Free Medical Clinic • Martinsville, VA
Clinic Type
Free Medical Clinic
Address
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Phone
276.694.3410 (Ext. 1)
christie.fain@caringheartsclinic.org
Opening Hours
8:30 a.m. to 3:00 p.m.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Who can receive services?
Any qualified client, current or new, living in Virginia, without health insurance, and with income at or below 300% of the Federal Poverty Level for 2024.
New Patient: What are the qualifications to become a patient?
Any qualified client, current or new, may contact the clinic during regular hours to make an appointment.
Qualified Client Requirements: What are the requirements to qualify for services?
- A citizen living in the state of Virginia. - A citizen who does not currently have health insurance. - A citizen whose income is at or below 300% of the Federal Poverty Level for 2024.
Clinic Hours: What are the clinic hours?
8:30 a.m. to 3:00 p.m.
Contact/Phone for appointments: How to reach for appointments?
Every Tuesday and Alternating Mondays; 276.694.3410 (Ext. 1) or 855.676.0022.
Walk-ins: Are walk-ins welcome?
Note: Walk-Ins Welcome Pending Availability.
Client Registration Requirements: What documents/information are needed at registration?
Once an appointment is provided, clients must provide: full name, date of birth, phone number, email address, sex, race; Proof of Residency; Proof of Income; list of current medications and allergies.
Caring Hearts Free Clinic services overview: What services are provided?
Primary medical services for non-emergent acute conditions and chronic diseases; Pharmacy services coordinated with Medication Assistance Program; Mental Health Services referrals; Eye exams; Basic laboratory tests; Specialty referrals; Dental services via mobile unit.
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What Patients Say
Overall sentiment across review platforms: very positive
- BusinessYab: Highly positive qualitative feedback (e.g., 100% trust, "True Angel") (Limited (e.g., 2 reviews on one site))
- Indeed: 4.7 out of 5 stars
Patients praise
- Compassionate and caring staff
- Helpful volunteer services
- Effective management of chronic conditions like diabetes and high blood pressure
- Non-judgmental atmosphere
- Essential support for uninsured and low-income patients
Common complaints
- Limited online presence for public reviews
- Specific patient complaints are not publicly documented
"All the staff at Caring Hearts really do care! I feel heard and seen. Pam feels like a healthcare partner, not just a doctor."
— Caring Hearts Free Clinic Patient Testimonial"I am amazed that they really care about the people and treat them with such respect."
— Caring Hearts Free Clinic Patient Testimonial"Caring Hearts is the best place that I have ever worked for. Its just the most humble place."
— Indeed Employee ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Caring Hearts Free Clinic receives $15,000 commitment from local orthodontic practices – The Enterprise — Dec 31, 2025
- Griffith visits Martinsville clinic, praises program – Henry County Enterprise — Jul 18, 2025
- Primary Express opens doors on Cleveland Avenue clinic — Jun 18, 2026
- 16 businesses given nearly 70K in StartUp MHC awards – rbs news now — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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