St. Luke's Infectious Disease - Downtown - UnityPoint Health
Infectious Disease • Mason City, IA
About
Summary: - The page describes St. Luke's Hospital, a healthcare provider in Cedar Rapids, IA, under UnityPoint Health. It notes the hospital’s status as active, its NGO/NFP ownership, and its address at 1026 A Avenue NE, Cedar Rapids (HQ). - Key facts: 32 employees (down 2.9% YoY), annual revenue about $12.7M, and recent acquisition of Grand View Health (2024). - Leadership includes Prince Phukan (Managing Director) and Trevor Harper (Lead MRI Technologist). Employee distribution spans multiple countries, though the primary operations appear U.S.-based with international ties. - Services categories include healthcare, visitors, patients, doctors; no specific infectious disease program details are provided on this page. Notes regarding user query: - The query mentions "St. Luke's Infectious Disease - Downtown - UnityPoint Health Mason City," which is not addressed by this Cedar Rapids page. The provided content does not list an infectious disease program or Mason City location. If you’re seeking infectious disease services in Mason City, please specify and I can search for St. Luke’s or UnityPoint Health locations offering infectious disease in that area.
Clinic Type
Infectious Disease
Address
624 Jones Street
Phone
712-279-2950
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Monday 8:00 AM – 5:00 PM; Tuesday 8:00 AM – 5:00 PM; Wednesday 8:00 AM – 5:00 PM; Thursday Closed; Friday 8:00 AM – 12:30 PM; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the Infectious Disease Care hours?
Hours listed show Monday to Tuesday 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 5:00 PM; Thursday and Sunday closed; Friday 8:00 AM - 12:30 PM; Saturday closed; Current Hours: 8:00 AM to 12:30 PM.
How can I schedule an appointment with an infectious disease specialist?
To schedule, call 712-279-2550 or get a referral from your primary care provider if you are not an existing patient.
Do I need a referral to see an infectious disease specialist?
If you have not been a patient before, a referral from your doctor is required before scheduling an appointment.
Is there an online option to request an appointment for existing patients?
Existing patients can request an appointment online and the clinic will contact you with your appointment time.
What is the patient portal for hospital records?
Hospital Patient Portal (myMercy) provides access to portions of medical records; for support, call 877-448-1721; patient registration at 712-279-2493 is needed to gain access.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5 out of 5 stars (average for UnityPoint Clinic brand) (143 reviews)
- Vitals (for Dr. Sandra Crosara): 4.7 out of 5 stars (Not explicitly stated)
Patients praise
- Knowledgeable and thorough medical care
- Compassionate providers
- Effective communication by specific specialists
Common complaints
- Billing practices and overcharges
- Difficult and unresponsive billing department
- Poor customer service experiences
- Long wait times and administrative issues
"They charge 5x your copay and then say it's correct. Would never recommend to anyone."
— Yelp review for UnityPoint Health - St. Luke's"Mason City HIV patients are blessed to have such a knowledgeable, thorough, and compassionate care giver."
— Vitals review for Dr. Sandra CrosaraSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UnityPoint Health completes acquisition of MercyOne hospital in Iowa — Sep 2, 2025
- Eastern Iowa doctor urges residents to check vaccination status after state’s first measles case confirmed — Jul 9, 2026
- UnityPoint Health St. Luke's Downtown participating in Drug Takeback Day — Oct 23, 2025
- UnityPoint Health - St. Luke's downtown nurses vote to decertify union | Western Iowa — Jul 2, 2026
- UnityPoint Health -St. Luke's nurses vote to decertify union — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Mason City
MercyOne North Iowa Infectious Disease Care in Mason City refers to MercyOne’s infectious disease services available in the North Iowa region, including Mason City. MercyOne is a nonprofit Catholic health system (part of Trinity Health) headquartered in Des Moines, Iowa, with hospitals and clinics across Iowa and surrounding areas. For Mason City, patients typically access specialty infectious disease care through MercyOne-affiliated clinics or hospital-based services in the North Iowa Des Moines metro or nearby campuses. If you’re seeking specific infectious disease providers, appointment options, or contact details in Mason City, please specify and I can pull the exact clinic names, physician specialists, and how to request an appointment.
Summary: - The Mason City Clinic is a multispecialty medical practice headquartered in Mason City, IA, with a presence in northern Iowa and southern Minnesota. - Services include allergy, heart failure, bariatric surgery, orthopedics, neurology, psychiatry, and other specialty care. Their doctors support Mercy Medical Center North Iowa and regional hospitals, delivering specialty care closer to patients’ homes. - Location and contact: HQ at 250 S Crescent Dr, Mason City, IA 50401; main phone numbers include 800-622-1411, 641-494-5403, and 641-494-5200. - Ownership/structure: Private partnership with about 39 employees (revenue around $1.1M). Founded in 1989; active presence in the United States with some international ties. Note: The provided information lists general multispecialty capabilities and does not specify an infectious diseases specialty or an infectious diseases physician serving Mason City, IA or Albert Lea, MN.
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