Dialysis Center Mason City, Iowa - Fresenius Kidney Care
Nephrology • Mason City, IA
About
Summary: - The page is a profile for Fresenius Kidney Care Northern (Fresenius Medical Care HIMG Dialysis Center, LLC), not specifically Mason City, Iowa. - It describes Fresenius Kidney Care as a provider of dialysis treatment, resources, recipes, and support for chronic kidney disease and ESRD. - Key details: headquartered in Wake Forest, NC; active status; 4 employees; US-based with two offices (Wake Forest, NC and Huntington, WV); LinkedIn presence; contact phone +1 502-607-0737; email arecupido@pcipr.com. - Notable focus areas include dialysis treatment, patient resources, and related healthcare services. No Mason City, Iowa location or Mason City-specific information is listed on this page. If you need a Mason City, IA Fresenius Kidney Care center, a separate location-specific page or search is recommended.
Clinic Type
Nephrology
Address
910 N Eisenhower Ave
Phone
1-641-423-1514
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Opening Hours
Mon-Sun 5:00 AM – 5:00 PM; Closed Sun
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
Mon-Sun: 5:00 AM – 5:00 PM (Closed Sundays)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/Five Star rating (reported by OpenNPI listing for FMC - Mason City): 4/5 (Five Star; date range 01/01/2016-12/31/2019) (Not provided in source (CMS Five Star date range shown; no review-count metric listed))
- Business listings (MyLocalServices): No star rating shown (Be the first to leave a review (implies 0 reviews currently))
- Patient reviews (PissedConsumer): No numeric rating shown in provided snippet (complaints only; e.g., 'Horrible place') (Not provided (single review snippet shown))
Patients praise
- Facility location/details and availability of dialysis services (hemodialysis and peritoneal dialysis mentioned; center has 21 stations per OpenNPI/MercyOne)
- Some reviewers describe the local clinic/nursing staff positively (in a complaint about corporate support/customer service)
Common complaints
- Staff compassion/disrespect concerns and unprofessional conduct (multiple negative claims)
- Customer service/support issues (especially via 800 number) and problems with supplies/deliveries
- Safety/hand hygiene concerns (e.g., not washing hands/sanitizer)
"“Horrible place... Lack of coordinated care, lack of compassion Staff is very disrespectful”"
— PissedConsumer review page snippet"“The actual clinic and nursing staff can’t be beat but the support staff at Fresenius at the 800 number is worse than any customer service I have ever seen.”"
— Fresenius Kidney Care community post snippet"“The place is clean, however I found it to be the worst... nobody washed their hands... Nobody used sanitizer.”"
— PissedConsumer review page snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Patient Care Technician - PCT - Mason City, IA 50401 - Indeed.com
- Wendy Fisher — May 30, 2026
- Charles City dialysis clinic announces closure - Enterprise Media
- New Dubuque dialysis center expands local healthcare offerings | Tri-state News | telegraphherald.com — Jun 10, 2026
- New dialysis center coming to Kennedy Mall in Dubuque – BizTimes.biz — Aug 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More nephrology clinics in Mason City
MercyOne Mason City offers kidney (nephrology) care within its broader MercyOne health system. While the page highlights MercyOne as a nonprofit, Catholic-affiliated network based in Des Moines, it also lists general services in orthopedics and cardiology, online access to medical records, and patient resources. Specific details about nephrology/kidney care at MercyOne Mason City are not provided in the excerpt. For precise kidney care options, schedule a nephrology appointment or contact MercyOne Mason City directly.
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