Massena Hospital | Rochester Regional Health
Cardiology • Massena, NY • Since 2014 • Massena Hospital locations
About
Summary: Massena Hospital is not listed as a current facility within the Rochester Regional Health network. Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond, formed in 2014 from a merger of Rochester General Health System and Unity Health System, with later expansion including St. Lawrence Health System (acquired 2021). RRH operates 9 hospitals, ElderONE/PACE, home health, labs (ACM Global Laboratories), and various caregiver and community services across the region. Its headquarters are in Rochester, NY, and its network includes roughly 19,400 employees and 2,100 medical providers. If you’re specifically seeking Massena Hospital, RRH’s public materials do not indicate Massena as a current RRH facility; Massena may be served by other regional providers in St. Lawrence County or affiliated systems outside RRH. For precise Massena-related services, consider checking RRH’s individual hospital listings or local St. Lawrence County health facilities.
Clinic Type
Cardiology
Address
Massena Hospital, Massena, NY
Phone
3157694200
parking@rochesterregional.org
Opening Hours
Wed: Open 24 hours Mon:Open 24 hours Tue:Open 24 hours Wed:Open 24 hours Thu:Open 24 hours Fri:Open 24 hours Sat:Open 24 hours Sun:Open 24 hours
Telehealth
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Emergency Care
available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are Massena Hospital visiting hours?
Visitor hours are 9 AM - 8 PM.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye, MedicalRecords.com: 2.9 stars (Approximately 18 to 219 reviews across platforms)
Patients praise
- High-quality care for specific surgical procedures, such as hip replacement
- Appreciation for specific staff members and departments like the ER or Radiology
- Positive experiences regarding continuity of care through the broader Rochester Regional Health network
Common complaints
- Reports of rude, dismissive, or inattentive staff
- Concerns regarding communication, speed of care, and medical accuracy
- Complaints about waiting times and lack of respect for patient confidentiality
"The care from start to finish from the operation to the release date was phenomenal."
— Patient review on Birdeye"The only time they came in was when i paged them because I had to use the bathroom."
— Patient review on MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hearing Wednesday on Rochester Regional Health’s bonding for north country hospital improvements | Top Stories | nny360.com — Oct 21, 2025
- RRH’s St. Lawrence Region Honors DAISY Recipients | Health Matters | nny360.com — Jun 29, 2026
- RRH seeks tax-exempt status for $150 million in bonds to support infrastructure improvements | The Batavian — Oct 22, 2025
- Pathway to Excellence® recognition showcases St. Lawrence Region’s nursing leadership - North Country Now — Nov 23, 2025
- Formoza and French Join St. Lawrence Emergency Medicine Team - North Country Now — Oct 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
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