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About

General Surgery - Massena is a surgical clinic at Massena Hospital Medical Office Building in Massena, NY. St. Lawrence Health's general surgery team offers in-office procedures, knee and hip replacements, laparoscopic adrenalectomy, and minimally invasive surgeries under local anesthesia, focusing on personalized care from routine to complex procedures.

Clinic Type

General Surgery

Address

181 Maple St, Massena NY 13662

Phone

3157694656

Email

parking@rochesterregional.org

Opening Hours

Mon: 8:00 AM - 6:00 PM

Services Offered

  • General Surgery
  • Surgery
  • In-office procedures
  • Knee and hip replacements
  • Laparoscopic adrenalectomy
  • Minimally invasive surgeries

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 4.6/5 star average for specific surgeons like Dr. Byung Lim (9 ratings for Dr. Lim)
  • MedicalRecords.com: 2.9/5 star average (18 reviews)
  • Nursa: 2.5/5 star average (Verified clinical staff reviews)

Patients praise

  • some surgeons praised for being caring, knowledgeable, and efficient
  • positive feedback on specific ER and post-surgical experiences
  • appreciation for clear communication and thoroughness from certain providers

Common complaints

  • reports of rude or dismissive staff interactions
  • complaints regarding wait times and discharge processes
  • concerns about communication and assessment quality in emergency situations

"Dr Lim is the best doctor I have ever been to and I would Highly recommend him and his wife is compassionate and caring as well"

— Healthgrades review for Dr. Byung Lim

"Hospital was slow and ill-equipped... Inability to listen, assess and act speedily."

— MedicalRecords.com review for Massena Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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