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Family Practice Associates

Internal Medicine • Massillon, OH

About

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Clinic Type

Internal Medicine

Address

2300 Wales Ave NW, Massillon, OH 44646 United States

Phone

(330) 832-3188

Email

social@pioneerphysicians.com

Opening Hours

| Monday | 7:00 AM - 6:00 PM | | --- | --- | | Tuesday | 7:00 AM - 5:00 PM | | Wednesday | 7:00 AM - 4:00 PM | | Thursday | 7:00 AM - 5:00 PM | | Friday | 7:00 AM - 4:00 PM | | Saturday | Closed | | Sunday | Closed |

Website

https://www.pioneerphysicians.com/locations/family-practice-associates/

Services Offered

Preventative care and annual wellness visits
Management of chronic and acute medical conditions
Same-day and urgent appointments when available
In-office lab services
Medication management and refills
Immunizations and preventative screenings
Care coordination and specialist referrals
Patient education and wellness support

Technology & Equipment

On-site lab
Accessible facility
Parking

Team

James Phillips — D.O.
Jason Doe, D.O. — Physician

Insurance & Payment

—

Languages Spoken

English

FAQs

What are the office hours?

Monday 7:00 AM - 6:00 PM; Tuesday 7:00 AM - 5:00 PM; Wednesday 7:00 AM - 4:00 PM; Thursday 7:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM; Saturday Closed; Sunday Closed.

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yelp (Family Practice Associates - Massillon): not clearly stated (12 reviews page shown; highlights include both positive and negative comments) (12 reviews (as shown on the page title))
Birdeye (Family Practice Associates: Pogorelec Eugene D DO): 3.5 stars (31 reviews)
Vitals (Dr. Mark T. Simon): 4.1 stars (average rating) (not clearly stated)

Patients praise

Some doctors are described as caring/knowledgeable and provide good care
Positive patient experiences include help after an accident and supportive bedside manner
Some reviewers praise office staff/physicians for listening and taking care needs

Common complaints

Scheduling/operations issues (wait times, late appointments, being turned away or dropped as a patient)
Rude or unhelpful front desk/office staff and poor communication/phone hold times
Billing/claims problems and concerns after practice ownership changes

"“Do not waste your time with this practice who cares more about money than patients. I left and found a new General Practitioner that cares.”"

— MapQuest/Yelp feed snippet for Family Practice Associates

"“I had my annual checkup this year and had to wait 30 min past my appointment time… The person who was supposed to draw my blood… was not in the office.”"

— localitybiz.com review snippet (Family Practice Associates Inc)

"“Family Practice Associates: Pogorelec Eugene D DO has a 3.5 star rating with 31 reviews.”"

— Birdeye rating summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Pioneer Physicians Network Expands Care Team at Family Practice Associates - Pioneer Physicians Network — Apr 1, 2026
James Phillips - Pioneer Physicians Network — Apr 15, 2026
Tracy Noling, CNP - Massillon, OH - Family Medicine - Request Appointment — Jun 11, 2026
Dr. Lito J. Belardo, MD - Family Medicine Doctor in Massillon, OH — May 14, 2026
Dr. Christina K. Beltre, DO - Family Medicine Doctor in Massillon, OH — May 14, 2026

Information sourced from the clinic's website as of July 11, 2026.

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