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Clinic Type

Pediatrics

Address

The Margaret B. Shipley Child Health Clinic, Inc. (Shipley Clinic) service area in Stark County, OH

Phone

+1-330-453-3386

Email

admin@shipleyclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • community health service programs
  • comprehensive healthcare for children
  • pediatric clinic services
  • access to healthcare for children
  • Baby Supply Drive (community outreach)
  • nonprofit pediatric clinic services
  • all programs combined to serve healthcare needs of children

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • WebMD (Community Health Care Massillon Family Practice): Average of ratings often low across aggregate sites (e.g., specific practice ratings) (Small sample sizes typically provided on aggregate review platforms)
  • USCompanies.net (My Community Health Center): Low (based on 8 reviews) (8 reviews)

Patients praise

  • Some staff members described as patient and kind
  • Effective care for specific procedures like blood draws at certain locations
  • Appreciation for sliding scale fee structures and accessibility for the underserved

Common complaints

  • Difficulty reaching offices by phone
  • Long wait times in waiting rooms and exam rooms
  • Perceived lack of communication, professionalism, and care from staff
  • Dissatisfaction with resident or student doctors handling patient care
  • Billing issues including unexpected facility fees
  • Frustration with prescription management and refills

"Not only did I have to call the office nine times with useless attempts to reach somebody each time... ended up with the pharmacy having to fax over what the problem was."

Patient review of Community Health Care Massillon Family Practice

"I'll sit in the waiting room for an hour, then I'll sit in the exam room for another hour plus. There's no communication with any staff... They do not send prescriptions out when it's time."

Patient review of My Community Health Center, Canton

"They will charge you a facility fee & a doctor fee. They submitted 2 claims for one visit. We had to pay our urgent care copay PLUS a separate fee for the doctor."

Patient review of Mercy Health Center of Massillon

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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