Mercy Hospital Urgent and Outpatient Care, Massillon
Urgent Care • Massillon, OH
Clinic Type
Urgent Care
Address
2935 Lincoln Way W Massillon, Ohio 44647
Phone
800.223.2273
chp@ccf.org
Opening Hours
Sunday: 8 a.m. - 3:30 p.m. Monday: 8 a.m. - 7:30 p.m. Tuesday: 8 a.m. - 7:30 p.m. Wednesday: 8 a.m. - 7:30 p.m. Thursday: 8 a.m. - 7:30 p.m. Friday: 8 a.m. - 7:30 p.m. Saturday: 8 a.m. - 3:30 p.m. (Closed Fourth of July)
Emergency Care
Emergency care available at Mercy Hospital Urgent and Outpatient Care, Massillon
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Sunday: 8 a.m. - 3:30 p.m. Monday: 8 a.m. - 7:30 p.m. Tuesday: 8 a.m. - 7:30 p.m. Wednesday: 8 a.m. - 7:30 p.m. Thursday: 8 a.m. - 7:30 p.m. Friday: 8 a.m. - 7:30 p.m. Saturday: 8 a.m. - 3:30 p.m. (Closed Fourth of July)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth"}},{rating:{citations:,confidence:: 1 out of 5 stars (average on SolvHealth)"},reviewCount:{citations:,confidence:
Patients praise
- Kind, compassionate, and professional care provided by specific doctors, notably Dr. Lisa Vaughn
- Efficient and quick service experienced by some patients
- Helpful staff during check-in processes for some visits
Common complaints
- Billing issues, including unexpected facility fees and double billing for a single visit
- Long wait times and difficulties in scheduling appointments
- Perceived lack of urgency, professionalism, or empathy among some staff members
- Dissatisfaction following the acquisition by Cleveland Clinic
"Amazing experience taking my son in tonight. Kind and compassionate staff from check in to the nurse and physician... Dr. Vaughn was amazing and I wish we could request her if we have to go back for any reason."},"source:{citations:,confidence:"
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Health Center - Statcare - Urgent Care in Massillon, OH 44646 | Solv — Jun 27, 2026
- Access Health urgent care closes temporarily at Massillon health hub — Mar 2, 2026
- OVP Health to operate urgent care center at Massillon medical hub — Aug 5, 2025
- OVP Health opens urgent care center at new Massillon medical hub — Sep 15, 2025
- OVP Health opens urgent care center at new Massillon medical hub — Sep 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Massillon
Hometown Urgent Care is a private urgent care provider serving Ohio with 33 clinics statewide. It offers same-day urgent care, occupational health, telehealth, and employer health services, with a patient-centric approach. Primary headquarters are in Beavercreek, OH. While Hometown operates across Ohio, the provided locations list shows offices in Beavercreek, OH and Wilbraham, MA, not Massillon. The search query asks specifically about Massillon, Ohio online check-in and walk-in options. If you’re seeking online check-in or walk-in availability for Massillon, you may need to check the official site or contact the Beavercreek HQ for confirmation or consider nearby Hometown Urgent Care locations in Ohio. Key details: - Industry: Hospitals and Health Care; Privately held - Founded: 2006; HQ: Beavercreek, OH - Services: Urgent care, telehealth, occupational health, clinical services - Phone: 937-404-1101 (general contact)
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