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About

Summary: The Carle Health network offers Allergy and Immunology testing and treatment options through its Illinois system, including facilities in Mattoon. As a nonprofit health system rooted in Urbana, Carle provides comprehensive care across specialties with integrated services (clinical care, research, academics, and health insurance) and operates several hospitals and institutes in Illinois. For exact Mattoon-based allergy services, scheduling, and available tests or specialists, contact Carle directly via patient relations or visit carle.org for location-specific details and providers.

Clinic Type

Allergy & Immunology

Address

611 W. Park St., Urbana, IL 61801, US

Phone

217-383-3311 (Carle Foundation Hospital) / 217-255-9770 (Carle Urbana on Windsor)

Email

patient.relations@carle.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Allergy testing
  • Asthma diagnosis and management
  • Allergy shots
  • Allergy and immunology education
  • Food allergy education
  • Treated Conditions (Anaphylaxis, Environmental Allergies, FPIES, Medication Allergies)

Team

  • Jennifer Gardner — Team member (Allergy & Immunology)
  • Midwest Allergy Sinus Asthma — Practice location / group

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Wheree: 7.8/10 (Very good) (Not explicitly stated (aggregated))
  • Birdeye (Heart & Vascular Institute): 5/5 (4)
  • U.S. News & World Report (Dr. John Zech): 4/5 (10)

Patients praise

  • professional and courteous staff
  • efficient and thorough care provided by some physicians
  • clean and welcoming facility environment
  • good communication from specific providers

Common complaints

  • reports of poor communication and patient care
  • concerns regarding understaffing and office culture
  • frustration with appointment wait times for specialized care

"Customer feedback indicates that Carle Mattoon on Hurst consistently delivers prompt, professional care appreciated by many visitors."

Wheree

"Terrible communication and poor patient care. The providers and staff do not listen..."

Healthgrades

"I tried this spring to get him an emergency appointment and they can't see him for 5 weeks. So our son needs to suffer from his coughing for 5 more weeks."

Vitals (Dr. John Zech)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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