Find Therapists and Psychologists in Mattoon, IL
Psychology • Mattoon, IL
Clinic Type
Psychology
Address
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Phone
+18722310211
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Melissa Shanley, LCPC): 5.0 stars based on 2 reviews (2)
- Healthgrades (Jeremy Pitzer, LCSW): 5.0 stars based on 1 review (1)
- Healthgrades (Dr. Zehra Rowjee, MD): 5.0 stars based on 4 reviews (4)
- RateMDs (Paula C. Mcnitt, Psychologist): 5.0 stars based on 1 review (1)
Patients praise
- many individual therapists and psychiatrists receive high marks from patients for being friendly, compassionate, and attentive listeners
- telehealth services are frequently highlighted as a convenient and flexible option for care in the area
- counselors praised for their expertise in evidence-based modalities like CBT and EMDR
Common complaints
- reports of administrative issues, including difficulty scheduling, communication gaps, and perceived lack of concern for patient emergencies
- concerns raised about billing practices in online reviews
"Barb is the best counselor I ever had. She listens to me and respects what I have to say, but also helps me see the other side of it….I am very grateful to her for helping me improve my life."
— Willow Point Counseling client testimonial"I love New Light Counseling! Kimi is my therapist and she is amazing! I am currently in recovery from an Eating Disorder and Kimi has helped me tremendously with my outpatient therapy."
— New Light Counseling client testimonial"This place does not care about people... you can’t have same day emergency’s so if you call 3 hours ahead they will still cancel you out and put you on hold and close your case."
— Online review regarding LifeLinks Mental HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mary J. Klass, CSW - Clinical Social Worker in Ottawa, IL — May 14, 2026
- Debra F. Stinson, LCSW - Clinical Social Worker in Toledo, IL — Jun 11, 2026
- Vaughn D. Klaassen - Mental Health Counselor Specialist in Ottawa, IL — May 10, 2026
- Roberts, Jill | International OCD Foundation — Sep 3, 2025
- Layne Stambaugh, PMHNP - Illinois Psychiatric NP — Oct 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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