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About

Palmetto Internal Medicine & Primary Care is a small medical practice based in South Carolina, serving as a primary care physician office with locations in Mauldin and Summerville. Key details: - Services: Primary care with treatment for conditions such as high blood pressure, diabetes, weight management, COPD, and thyroid fatigue. - Locations: Mauldin (300 W Butler Rd Ste A, 29662) and Summerville (201 Oakbrook Ln #255, 29485). - Contact: Phone 864-277-8300. - Workforce: About 5 employees; staff includes medical and administrative roles. - Online presence: Website palmettoim.com; modest web traffic with steady online presence. If you’re specifically seeking a primary care physician in Mauldin, Palmetto Internal Medicine & Primary Care offers general primary care services at the Mauldin location.

Clinic Type

Internal Medicine

Address

300 W Butler Rd, Mauldin, SC 29662

Phone

864-277-8300

Email

Opening Hours

Not specified

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Urgent medical care
  • General medical services
  • High blood pressure management
  • Diabetes management
  • Weight loss programs
  • COPD management
  • Thyroid fatigue treatment
  • Routine illnesses
  • In-house diagnostics (Ultrasound, X-rays, Dexa, Labs)
  • Preventive care
  • Chronic disease management
  • Provider visits (in-network with insurers)

Technology & Equipment

  • Ultrasound
  • X-ray
  • DEXA
  • Labs

Team

  • Balasubramanyam Krishniah, MD, Board-certified in Internal Medicine; board-certified Sonographer — Physician
  • Alicia, BSN, MSN, doctoral degree from MUSC — Nurse/Provider

Insurance & Payment

  • Aetna (in-network)

Our practice remains in-network with Aetna; some members were given a letter about out-of-network status after April 15. The practice confirms continued coverage while updated contract is finalized.

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • English

Pricing

  • Not specified

Current Offers

Welcome / New patient information — null

FAQs

Is Palmetto Internal Medicine in-network with Aetna?

Yes. They remain in-network with Aetna; visits remain covered while updated contract is finalized.

What are the office hours?

8:00 am - 5:00 pm (regular schedule) and 8:00 am - 1:00 pm on certain days.

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals and WebMD: No public aggregate patient ratings available (0)

Patients praise

  • Polite customer care (patient testimonial)
  • Helpful front office staff (intern perspective)

Common complaints

  • Poor management (employee perspective)
  • Lack of employee benefits (PTO, sick time)

"Very polite and good customer care."

Palmetto Internal Medicine & Primary Care official website

"The management was not great. The front office personal was very helpful when i needed help..."

Indeed.com employee/intern reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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