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Clinic Type

Substance Abuse Services

Address

152 East 2nd Street, Maysville, KY 41056

Phone

(606) 564-0303

Email

Opening Hours

Monday - Friday 6:00am - 11:00am; Saturday 6:00am - 9:00am; Sunday Closed

Emergency Care

Toll-free 24/7 patient access center; 24/7 assistance available

Services Offered

  • Suboxone treatment
  • Medication for Opioid Use Disorder (MOUD)
  • outpatient treatment
  • intensive outpatient programs (IOPs)
  • opioid treatment program (OTP)
  • counseling
  • therapy
  • medical care
  • group support
  • nursing care
  • physician services
  • multidisciplinary care

Technology & Equipment

  • MOUD (Medication for Opioid Use Disorder)
  • evidence-based clinical practices

Insurance & Payment

  • Medicaid
  • Medicare Opioid Treatment Programs
  • most major insurance plans
  • Medicare

Enrollment staff contact carrier to determine eligibility, coverage, and payment responsibilities; options include in-network, out-of-network with potential higher costs; some plans may require self-pay if out-of-network unavailable.

insurance, Medicaid, Medicare, out-of-pocket, financing options, flexible payment plans, self-pay

Financing: financing options; flexible payment plans

Languages Spoken

  • English

Current Offers

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FAQs

Do You Accept Insurance?

We work with most major insurance plans, including Medicaid. Our admission staff will contact your carrier to determine eligibility, coverage, and payment responsibilities, and explain your benefits and financing options.

Do You Accept Out-Of-Network Insurance?

If your plan includes Out-of-Network coverage, we can bill insurance directly. Out-of-Network services may involve higher deductibles, coinsurance, or copays; self-pay is also available.

Do You Accept Medicaid?

We proudly accept Medicaid for all our addiction treatment programs.

Is Your Institution Accredited?

We are registered with CARF, AATOD, NABH, and RCPA.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Top Sober House (for Comprehend, Inc.): 3.0 out of 5 stars (2 reviews)

Patients praise

  • Professional and helpful front office staff
  • High-quality therapeutic experience
  • Comprehensive psychological testing for accurate diagnosis
  • Competent and educated doctoral-level staff
  • Effective coping skill development

Common complaints

  • Some medical practices in general are noted for having incompetent or standoffish office personnel, though specifically mentioned as NOT being the case at New Hope Community Services

"At New Hope, front office staff has always been personable and helpful. I appreciate them for the quality of service they bring to the appointment experience, and the patience and professionalism of the attitudes consistently displayed in our interactions."

Patient review of New Hope Community Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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