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Clinic Type

Addiction and Substance Use Care

Address

McAlester VA Clinic, Eastern Oklahoma Health Care, Veterans Affairs

Phone

888-397-8387

Email

ncptsd@va.gov

Opening Hours

Mon-Fri 7:00 a.m. to 5:30 p.m.; Sat Closed; Sun Closed

Telehealth

Available via VA telehealth (video conferencing, home telehealth, store-and-forward)

Emergency Care

Emergency services/stabilization

Services Offered

  • Addiction and substance use care
  • Outpatient services
  • Inpatient services
  • Residential facility
  • Counseling
  • Group therapy
  • Medication-assisted treatment
  • Rehabilitation
  • Health maintenance
  • Community support
  • Emergency services/stabilization
  • Medication management
  • Military Sexual Trauma
  • Psychiatric disorders treatment
  • Psychosocial rehabilitation
  • PTSD treatment
  • Smoking cessation
  • Suicide prevention
  • Transition and care management for returning Veterans (OIF/OEF/OND)
  • Treatment for addictive disorders (residential rehab)
  • Residential rehabilitation treatment programs

Insurance & Payment

Languages Spoken

FAQs

What are the addiction and substance use care services offered?

We help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction, with services like counseling, group therapy or medication tailored to your needs.

How can I visit or schedule an appointment?

Visit our office by appointment only. A referral is required. Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

What is the Main Phone for addiction and substance use care?

Main Phone is provided in the page under the Addiction and Substance Use Care section.

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What Patients Say

Overall sentiment across review platforms: positive

  • Centers for Medicare & Medicaid Services (CMS): 5-star overall rating (CMS) (No public reviews available on major third-party platforms)

Patients praise

  • High veteran trust ratings (92.9%)
  • 5-star overall CMS rating for the Eastern Oklahoma VA Health Care System
  • VA facilities generally outperforming non-VA hospitals on patient satisfaction metrics

Common complaints

  • Historical incident involving loss of patient data (2006)
  • Past challenges with leadership and employee satisfaction (2018-2019 OIG inspection)

"Oklahoma veterans rank trust in VA Eastern Oklahoma Health Care System at 92.9%."

VA Eastern Oklahoma Health Care Press Release

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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