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Clinic Type

Family Medicine

Address

1401 East Van Buren Avenue, McAlester, OK 74501

Phone

918-421-8750

Email

rascencio@saintfrancis.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

MyChart telehealth available at https://mychart.saintfrancis.com/MyChart/anonymoustelehealth

Emergency Care

Emergency services available via Warren Clinic/Saint Francis system (emergency care resources via Saint Francis) - reference emergency services pages in links

Services Offered

  • family medicine
  • primary care
  • preventive care
  • care for all ages
  • treatment of acute illnesses
  • management of chronic conditions

Insurance & Payment

online via MyChart, credit/debit cards in the clinic, mail payments to PO Box 258898, Oklahoma City, OK 73125-8898, MyChart online payments, credit/debit cards in clinic, mailing payments to PO Box 258898, Oklahoma City, OK 73125-8898

Financing: financial assistance may be available; application for consideration available

Languages Spoken

FAQs

What insurances are accepted?

Visit our Accepted Insurances page to view our up-to-date list of insurances accepted by Warren Clinic, Saint Francis Hospital, and Laureate locations.

How can I pay my bill online?

Sign up for MyChart to receive and pay your bill online.

Can I pay cash or check at the clinic?

As of May 1, 2026, Warren Clinic locations will no longer accept cash or check payments. Payments can be made online in MyChart, with credit/debit cards in the clinic, or by mailing payments.

How can I request medical records?

To request medical records, use the MyChart system or follow the instructions to click through on the pink button referenced for records requests.

Where is the clinic located?

1401 East Van Buren Avenue, McAlester, OK 74501.

Is telehealth available?

Telehealth options are available via MyChart (anonymoustelehealth) as linked.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: 2.6 out of 5 stars (10 reviews)
  • Yelp (via MapQuest): 2.0 out of 5 stars (4 reviews (aggregated))

Patients praise

  • Specific physicians and nurses were described as wonderful, caring, or knowledgeable
  • Positive interactions with laboratory staff
  • The facility is kept clean

Common complaints

  • Rudeness or poor attitude from front desk/reception staff
  • Difficulty reaching the clinic via telephone/poor communication
  • Long wait times and patients being left unattended
  • Perceived lack of attentiveness, thoroughness, or follow-through on medical symptoms
  • Billing and collections issues
  • Inconsistent quality of care among providers

"Dr Riddel and his nurse's are WONDERFUL people,But they need to do something about the RUDE receptionist ,They are ..."

Yelp user review

"I know the lab people that draw blood are very nice. And there's a couple really good drs and nurses. ... Everyone else either doesn't do their job, or doesn't listen."

OVU.com user review

"Left me unattended for an hour in a room. They literally forgot about me. The care is alright do not recommend thoug."

MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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