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About

Caring Hands Healthcare Centers, Inc. (CHHC) is a nonprofit, Federally Qualified Health Center based in McAlester, Oklahoma, founded in 2005. It provides comprehensive, affordable primary and preventive care across Pittsburg County and surrounding areas, focusing on access, prevention, chronic-condition management, and reducing emergency care use. CHHC offers a sliding fee discount for uninsured/underinsured patients to ensure care is affordable regardless of ability to pay. The organization operates 6 offices in Oklahoma with a small team (about 10 employees) and emphasizes family-centered, culturally accessible care. Recent activity notes a hiring push for a dentist in McAlester. Contact: 918-426-0888 or compliance@chhcok.com.

Clinic Type

Pediatrics

Address

3101 Elks McAlester, OK 74501

Phone

(918) 426-2442

Email

Opening Hours

Mon – Thu 8:00AM – 6:00PM; Friday 8:00AM – 5:00PM; (Closed Friday) 12:00PM- 1:00PM

Telehealth

Not specified

Services Offered

  • Primary care
  • Pediatrics
  • Behavioral health
  • Dental
  • Pharmacy
  • Cost estimator
  • New patient services
  • Patient information
  • Provider services

Technology & Equipment

  • Primary care
  • Pediatrics
  • Behavioral health
  • Dental
  • Pharmacy services
  • Cost estimator

Team

  • Caring Hands Providers, Certified providers (various) — Healthcare team

Insurance & Payment

  • Most medical insurances

Sliding Fee Scale available based on income; accepts a wide range of health insurance plans alongside Sliding Fee Scale

Credit/debit, Cash, Insurance, Pay at visit, Sliding fee payments, Sliding Fee Scale, Credit/Debit (if applicable)

Savings plan: Sliding pay scale based on income to improve affordability

Languages Spoken

  • English

FAQs

What are your hours?

Mon – Thu 8:00AM – 6:00PM; Friday 8:00AM – 5:00PM; Closed daily 12:00PM – 1:00PM.

Commitments

  • Quality affordable care
  • Comprehensive preventive care
  • Coordinated care with referrals

Awards & Accreditations

  • HRSA Health Center Program grant funding under 42 U.S.C. 254b; Public Health Service liability protections under 42 U.S.C. § 233(g)-(n)
  • HRSA Health Center Program grant funding under 42 U.S.C. 254b; Public Health Service employee protections; Federal Tort Claims Act coverage under 42 U.S.C. § 233(g)-(n)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0 out of 5 stars (4 reviews)
  • Birdeye: 4.3 out of 5 stars (15 reviews (aggregated from Google))
  • Addiction Helpline America: 3.2 out of 5 stars (52 reviews)

Patients praise

  • Affordable care and sliding fee scale
  • Convenient access and short wait times for some patients
  • Professional care from some providers
  • Supportive of veterans

Common complaints

  • Staff conduct (rude, snarky receptionist)
  • Communication issues, including difficulty getting call-backs
  • Prescription management and paperwork issues
  • Billing concerns and inconsistencies
  • Workplace internal issues such as favoritism

"Every time I have gone to this clinic, I have gotten right in to see my provider. I received quality care. The providers are great! And their sliding fee scale makes it affordable. Highly recommended!"

Yelp Reviewer

"Had an appointment at 8:30am and were told to be there at 8:15. We were 8 minutes late (8:23) and the snarky receptionist refused to let my husband be seen by the doctor... At least we know now that 'Caring Hands' is not the place we want caring for us."

Birdeye Reviewer

"This place should be reported to the Medical Review Board. The Dr, Nurses, any Staff does not call you back. If you need prescriptions good luck because, they lose the paperwork."

Yelp Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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