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Clinic Type

Endocrinology

Address

Edinburg, TX 78539 (located at 2609 Michelangelo Drive, Edinburg, TX)

Phone

956-362-8677

Email

RecruitmentTeam@dhr-rgv.com

Opening Hours

Mon - Fri | 8am - 5pm

Services Offered

  • Diabetes & Endocrinology
  • Endocrinology
  • Adrenal Disorders
  • Continuous Glucose Monitoring System
  • Diabetes Education
  • Diabetes Medical Nutrition Therapy
  • Gestational Diabetes
  • Growth Disorders
  • Insulin Pump Education
  • Parathyroid Disorders
  • Pediatric & Adolescent Endocrinology
  • Polycystic Ovary Syndrome
  • Pubertal Disorders
  • Thyroid Disorders
  • Thyroid Fine Needle Aspiration
  • Thyroid Ultrasound
  • Young Adult Transition Clinic

Technology & Equipment

  • Thyroid Ultrasound
  • Thyroid Fine Needle Aspiration
  • Continuous Glucose Monitoring System
  • Insulin Pump Education

Team

  • Melany Castillo, MD — Endocrinology Physician
  • Mohammed W. Jeraq, MD — Endocrinology Physician
  • Surya Narayan Mulukutla, MD — Endocrinology Physician
  • Juan Diego Palacios, MD — Endocrinology Physician
  • Marcel Twahirwa, MD — Endocrinology Physician

Insurance & Payment

Languages Spoken

  • English
  • Spanish

FAQs

What services are offered at DHR Health Diabetes & Endocrinology Institute?

See list of diabetes and endocrinology services including education, nutrition therapy, monitoring, and various thyroid and growth-related clinics.

Is my insurance accepted?

Yes. As part of DHR Health, we accept most major insurance plans. Please contact our office to confirm your specific coverage.

How do I schedule an appointment?

To schedule an appointment, please call 956-362-5650. Our team will help you book the next available visit that fits your schedule.

Do I need a referral from my primary care provider (PCP)?

A referral is not required to be seen in our clinic. However, some insurance plans may require one for coverage. Please check with your insurance provider for details.

Do I need to come fasting to my appointment?

No. Fasting is not required unless you are instructed otherwise. If your visit or testing requires fasting, our staff will let you know in advance.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google: 4.9 out of 5 stars (Approximately 958 reviews)

Patients praise

  • High levels of patient satisfaction with Dr. Gloria Ortiz's knowledge and attentiveness
  • Professional and welcoming office staff and environment
  • Efficient wait times for appointments
  • Availability of modern technology and telehealth services

Common complaints

  • Billing and administrative policy disputes, including denial of services for small unpaid balances
  • Occasional reports of feeling unheard or dismissed by medical staff during appointments
  • Concerns over the cost of prescribed medications

"She was cold, dismissive, and spoke 2 inaccuracies about my case... Beware of this doctor and Endocrinology… group."

Vitals.com patient review for Dr. Gloria Ortiz

"A shining star in the Rio Grande Valley! I’ve been with Dr. Ortiz for 10 years and she went the extra mile to take care of me."

RGV Endocrine Center Testimonial

"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."

Google review for RGV Endocrine Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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RGV Endocrine Center is a small private medical practice in McAllen, Texas specializing in endocrinology and related services. Key details: - Focus areas: endocrinology, diabetes management and technology, thyroid issues (including nodules), thyroid/metabolic disorders, PCOS, hypothyroidism, adrenal disorders, and weight loss with medical supervision. - Locations: two offices in McAllen, TX - 1400 E Ridge Rd, McAllen, TX 78503 - 1900 S Jackson Rd Ste 1, McAllen, TX 78503 - Founded: 2018; headquarters in McAllen - Contact: 956-307-3234, 956-340-4222 - Web presence: rgvendocrine.com; on LinkedIn - Team: small practice (2 employees), with specialists in endocrinology If you’re seeking endocrine care, diabetes management, thyroid evaluation, or medically supervised weight loss in the Rio Grande Valley, this center focuses on those areas.

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McAllen, TX·Endocrinology

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