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Clinic Type

Pain Management

Address

1801 South 5th Street, Suite 104, McAllen, TX 78503

Phone

956-627-6445

Email

complaint@jointcommission.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pain Medicine
  • Pain management
  • Interventional pain procedures
  • Rehabilitation medicine

Team

  • Justin Faye, ABPMR — MD, Pain Medicine Specialist

Insurance & Payment

  • Medicare
  • Medicaid
  • Independent Medical Systems (IMS) - Donna ISD PPO
  • Humana - PPO EPO MA
  • HealthSmart - PPO Accel HPO WC IHP & Emerald Health Network
  • HealthCare Highways - PPO
  • Driscoll Children's Health Plan - STAR STAR Kids CHIP
  • Coventry WC First Health PPO
  • Cigna HealthSpring MA PPO
  • Cigna HealthSpring - STAR+PLUS (Medicaid)
  • Cigna HealthSpring - MMP
  • Cigna - PPO Open Access
  • BCBS - PPOHMO BlueMA PPO/HMOEff5.15.18Blue AdvHMO(HIX)HealthSelect(ERS)
  • BCBS - PAR (For OON Benefits Only Step 1 for BCBS Credentialing)
  • Aetna - PPO HMO MA
  • Wisconsin Physician Services (Former PGBA EFF 1/1/18) OON Tricare EAST
  • WellMed MA - Physicians HealthChoice
  • UHC - PPO HMO Regional PPO SNP MA MedicaidCharter
  • TX Medicaid - Children with Special Health Care Needs (CSHCN)
  • TriWest Veterans - VA CCN
  • TRICARE East (Humana Military) TRICARE West (Health Net)
  • Texas Independent Health Plan - MASNP
  • Superior-CHIP RSACHIP PerinatalSTARSTAR+STAR HealthCHIPMMP Ambetter
  • RR Medicare
  • Prominence Health Plan - MA
  • Prominence Health Plan - Commercial
  • NaphCare
  • Multiplan/PHCS/Beechstreet - PPO
  • Molina - STAR STAR+ CHIP CHIP Perinatal MA MMP HIX

Languages Spoken

  • English

FAQs

What insurances are accepted?

Medicare, Medicaid, and various private plans including PPOs and HMOs listed in the section above.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.93/5 (30)
  • Healthgrades: 3.7/5 (3)
  • WebMD Care: 3.0/5 (3)

Patients praise

  • Considered knowledgeable and talented by some patients
  • Effective at relieving pain for certain conditions
  • Seen as caring and attentive during direct consultations

Common complaints

  • Poor office communication and administrative follow-up
  • Unprofessional behavior/confrontational conduct reported by patients
  • Difficulty with scheduling and getting calls returned by staff
  • Issues with coordination between office, hospital, and pharmacy operations

"Have seen Dr Faye several times, he is fantastic. Explains every detail and caring. Have seen multiple specialists but Dr Faye is the only one that was able to relieve my pain."

WebMD Care

"VERY DISAPOINTED! . INITIAL VISIT WAS GOOD AND HOPEFULL. DR RECCOMENDED TO DO A PROCEDURE ... 4 DAYS BEFORE THE PROCEDURE WE CALLED SEVERAL TIMES ASKING WHEN ... BOTH THE DR's OFFICE NOR THE HOSPITAL NEVER CALLED US!!!?????."

WebMD Care

"Dr Faye was fine. However his staff is thee worst ever. Wrong hospital for CAT scan, wrong pharmacy, do not return calls, lie about calls they made."

RateMDs

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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