Urgent Care | Rio Grande Regional Hospital
Urgent Care • McAllen, TX
About
Summary: Rio Grande Regional Hospital in McAllen, TX is a hospital and ER serving the Rio Grande Valley and part of the HCA Healthcare network. It offers urgent care related services as part of its broader hospital offerings, including surgery preparation, patient financial resources, patient rights, and a patient portal. The hospital has a long-standing presence in the area (since 1982), about 176 employees, and is headquartered in McAllen with multiple local office addresses. For urgent care needs, you can contact the hospital at (956) 632-6000.
Clinic Type
Urgent Care
Address
McAllen, TX
Phone
(888) 246-3812
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
ER guidance and triage guidance referenced; for life-threatening emergencies call emergency services
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Urgent Care?
Urgent care centers provide medical attention for non-emergency issues and minor illnesses that cannot wait for a doctor’s appointment. They can treat minor injuries and illnesses any time of the week without a trip to the ER.
When to visit an urgent care center?
There are issues better suited for an ER (e.g., chest pain, severe bleeding, major injuries). Urgent care is for non-emergency conditions.
What should I do if I am experiencing a life-threatening medical emergency?
If you are experiencing a life-threatening medical emergency, call 911 immediately.
What is CareNow Urgent Care affiliated with and what services do they offer?
Your time is valuable—that is why we are affiliated with CareNow Urgent Care. These convenient urgent care centers provide a wide range of medical services. Each walk-in clinic offers the benefit of extended hours, walk-in appointments and online Web Check-In to reduce your wait time in the clinic.
Where can I find a CareNow Urgent Care near me?
Find a CareNow Urgent Care near you.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Rio Grande Regional Hospital): 4.3 (2,824 reviews)
- Healthgrades (Rio Grande Regional Hospital): 67% would definitely recommend (patient experience)
- Birdeye (Emergency Room at Rio Grande Regional Hospital): 3.6 (92 reviews)
- Yelp (Rio Grande Regional Hospital): rating not shown in provided snippet (review highlights shown)
- Yelp (Rio Grande Regional Hospital 24 Hour Emergency Care): rating not shown in provided snippet (review highlights shown)
Patients praise
- Staff described as compassionate, friendly, and accommodating
- Some reviewers report good care/positive treatment experience
- High overall hospital rating on at least one review platform (4.3 on Birdeye)
- Safety/experience metrics indicate many patients recommend the hospital (67% on Healthgrades)
Common complaints
- Billing/charges described as excessively high and/or difficult to resolve (possible overbilling, long refund process)
- Customer service issues at front desk/registration and visitor/pass issues
- Long waits/operational shortcomings during visits (e.g., not being met promptly, impatience with testing/wait)
- Lack of recommendation/serious dissatisfaction in some reviews; some negative remarks about ER experience
"“They have 393 reviews and the majority of 5* reviews are actually not about the hospital at all. … The hospital is deceptive and it shows right here…”"
— Birdeye review page for Rio Grande Regional Hospital"“67% patients recommend this hospital.”"
— Healthgrades (Patient Experience)"“I was there in March 2025 … they charged over $ 52,000. They did 1 cat scan, nothing else.”"
— Yelp (Rio Grande Regional Hospital 24 Hour Emergency Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rio Grande Regional Hospital opens $5M stroke center — Oct 28, 2025
- Rio Grande Regional Hospital recognized as one of the Best Places to Work in Healthcare in 2025 | Rio Grande Regional Hospital — Jul 21, 2025
- Alfred Mascorro named chief nursing officer at Rio Grande Regional Hospital | Rio Grande Regional Hospital — Jul 29, 2025
- STHS McAllen recognized as a national leader in stroke care with seventh consecutive GOLD PLUS Award - Rio Grande Guardian — Jul 7, 2026
- STHS is teaming up with Boys and Girls Clubs of McAllen to launch special Family First Aid Academy - Rio Grande Guardian — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in McAllen
CareNow Urgent Care is a national network of walk-in clinics offering urgent and primary care for minor illnesses and injuries, with on-site x-ray, flu shots, sports physicals, and occupational health services. They aim to reduce wait times and provide convenient care, often open seven days a week with extended hours. The McAllen-specific information isn’t provided on the page, but CareNow has clinics nationwide and is part of HCA Healthcare. If you’re looking for CareNow in McAllen, check the official site or use their location finder for the nearest McAllen clinic and up-to-date hours.
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