Hospice and Palliative Care
Hospice & Palliative Medicine • McKinney, TX
Clinic Type
Hospice & Palliative Medicine
Address
—
Phone
1-972-542-5500
WebContact-Belterra@belterrahc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
In some circumstances, Medicare provides benefits for hospice care. Visit Medicare.gov or speak with admissions to learn about coverage and payment options.
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (VNA Texas): 4.8 stars (4 reviews)
- Birdeye/Google (AccentCare): 2.3 stars (3 reviews)
- CareListings (Hospice Compassus): 4.8 stars (68 reviews)
- TexasHospices (VNA): 4.0 stars (5 reviews (Google) / 84% (CAHPS Family Survey))
Patients praise
- staff described as kind, compassionate, and patient
- supportive of caregivers and helpful with practical needs
- efficient handling of initial intake processes for some families
- assistance in enabling peaceful, pain-free end-of-life care at home
Common complaints
- reports of administrative issues such as computer system failures leading to communication gaps
- complaints regarding lack of communication or conflicting care plans between hospice staff and hospital staff
- allegations of discrimination or refusal of care
- dissatisfaction with the adequacy of care or feeling left on one's own
"The folks that work here are very kind. Everyone works really hard to move quickly and bring you the support you need through all hours of the day and night."
— VNA Texas review"Never used this company. They are racist. They refused care for my 90 year old mother"
— AccentCare review"I am still sick about how my mother was treated in 2016. Everytime I am asked I burst out in tears. Was given the 'comfort box' and was on my own."
— Compassus reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hospice Care in McKinney, TX - LoveWell Health — Jun 23, 2026
- Knowing When It's Time to Consider Palliative Care for a Loved One ... — Jun 11, 2026
- VNA Hospice Care - Collin Branch Information & Ratings — May 3, 2026
- Expanding Hospice Presence in North Texas | Hospice, Palliative Care & Meals on Wheels — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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