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About

Summary: - Children's Health is a nonprofit pediatric health system based in Dallas, Texas, with a network of hospitals, clinics, and specialty centers serving children from birth to age 21. - Primary care services are part of their offering, alongside specialty care, home health, research, and community outreach. - The organization operates in North Texas, including Plano (McKinney-area region) as part of its broader service footprint, with a history dating to 1913 and a Level 1 trauma center designation at their Dallas Plano facilities. - Key locations near McKinney include facilities in Plano (7601 Preston Rd, Plano, TX) and Dallas, with pediatric clinics and centers across the region. If you’re specifically seeking Primary Care in McKinney, you may want to contact Children's Health at their Plano location or check their website for the exact primary care clinic serving McKinney and appointment options.

Clinic Type

Pediatrics

Address

2217 Eldorado Pkwy, McKinney, TX 75070

Phone

469-303-8500

Email

patientbilling@childrens.com

Opening Hours

Mo-Fr 8:00-17:00

Services Offered

  • Primary Care
  • Pediatric Primary Care
  • Pediatrics
  • Family health services

Team

  • Todd Michael Burton, MD — Primary Care Provider
  • Kelley Dawn Smith, MD — Primary Care Provider
  • Heidi Lynn Hall, PA — Physician Assistant - Primary Care Provider
  • Piper Lee Merrill, PNP — Nurse Practitioner - Primary Care Provider

Insurance & Payment

  • Many health insurance plans (unspecified)

You may want to contact your health insurance company to confirm your child's coverage.

Billing and insurance information available, Cost estimates

Languages Spoken

  • English

Pricing

  • Cost estimates available for billing and insurance

Current Offers

New patient information

FAQs

What services are offered at this location?

Primary care and pediatric primary care services; pediatric providers are listed.

Is parking available?

Free parking is available at Primary Care McKinney.

What are the clinic hours?

Mo-Fr 8:00-17:00

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.2 out of 5 stars (999 reviews (aggregated))
  • Solv Health: 4.9 out of 5 stars (1,930 patients shared ratings)

Patients praise

  • Friendly, loving, and patient staff
  • Professional, personable, and thorough medical care providers
  • Welcoming environment for children
  • Effective and helpful diagnostic and treatment services

Common complaints

  • Some reports of rushed or dismissive staff behavior
  • Potential for errors in clinical measurements like weight, requiring parental verification

"The staff was so loving and patient with all of us... The entire staff from start to finish was incredibly personable, professional, and lovely."

Birdeye user review

"The nurse seemed rushed and dismissive... Thankfully, everything changed once the doctor came in. She greeted us warmly, spoke sweetly to my baby while examining her, and made us feel truly cared for."

Wanderlog user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingSince 2002
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