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Clinic Type

Primary Care

Address

6800 State Hwy 121, McKinney, TX, 75070; 5220 W University Dr POB II, Ste 100, McKinney, TX, 75071

Phone

469.800.5680

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual care)

Services Offered

  • Primary Care
  • Walk-in care (some locations)
  • Virtual care/telemedicine
  • Annual physicals
  • Immunizations (flu shots and travel medicine)
  • Chronic disease management (e.g., diabetes, hypertension, high cholesterol)
  • Preventive screenings (mammograms, colorectal screenings)

Insurance & Payment

Languages Spoken

FAQs

How to find a primary care physician who offers video visits?

Not provided in extracted text.

What is the process to schedule a virtual care appointment?

Not provided in extracted text.

Are there walk-in hours at primary care locations?

Many locations offer walk-in hours, see a primary care clinic near you.

What services fall under primary care at these locations?

Annual physicals, immunizations, new prescriptions, sore throat, cold or flu symptoms, back pain, minor injuries, preventive screenings, chronic condition monitoring.

Where are the primary care clinics located in McKinney?

Baylor Scott & White Primary Care - Craig Ranch: 6800 State Hwy 121, McKinney, TX 75070; Baylor Scott & White Primary Care - McKinney: 5220 W University Dr POB II, Ste 100, McKinney, TX 75071.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Baylor Scott & White Primary Care - McKinney): 4.9/5 (698)
  • Healthgrades (Dr. Shaun McMurtry): 4.9/5 (119)
  • Healthgrades (Dr. Diep Denise Tran): 4.8/5 (123)
  • Healthgrades (Angela Reynolds, FNP): 4.9/5 (191)

Patients praise

  • High patient satisfaction for specific well-regarded providers who are described as caring and thorough
  • Professional and courteous nursing/clinical staff in many instances
  • Efficient and clean facility environments for some practices
  • Positive experiences with telehealth appointments and clear explanations of health concerns from providers

Common complaints

  • Difficulty reaching office staff via phone and unresponsiveness to calls
  • Long wait times for appointments and long wait times in the office
  • Reports of rude, unprofessional, or dismissive staff/receptionists
  • Disorganized referral processes and administrative errors
  • Complaints regarding specific doctor conduct including condescending behavior or questionable medical advice

"Best Primary care provider I have ever had. Attentive, kind, and heard my concerns."

Healthgrades (Angela Reynolds, FNP) review

"However, reception on the phone and in person is deplorable. The lady is short in responses, demeaning and has no time for who she is helping."

Birdeye (WellMed at McKinney) review

"My experience with Dr. Ali Khan of McKinney was a living nightmare. The level of rudeness and poor communication compromised the quality of care received."

Healthgrades (Dr. Ali Khan) review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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