West Hills Family Care
Family Medicine • McMinnville, OR
About
West Hills Family Care is a small, family-owned medical practice based in McMinnville, Oregon. They operate a healthcare clinic with a single employee, focusing on compassionate, community-centered family care. The practice has three offices listed (two in the United States, one in the United Kingdom) but appears to be primarily anchored in McMinnville, OR (97128). Web presence shows modest traffic (about 955 monthly visits) with high engagement (low bounce, ~2.9 pages per visit). For contact, they list multiple phone numbers: (503) 434-2886 and (503) 472-4197.
Clinic Type
Family Medicine
Address
2163 NW 2nd Street, McMinnville, OR 97128
Phone
(503) 472-4197
WestHillsInfo@gopxh.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Telehealth payments via Praxis/MyHealthRecord, Instamed
Languages Spoken
Current Offers
Join waitlist for future care
FAQs
Do you accept new patients currently?
Currently temporarily not accepting new patients; waitlist is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye: 2.8/5 (46 reviews)
- Yahoo Local: 2.5/5 (34 reviews (historical))
Patients praise
- some patients report long-term positive relationships with specific doctors
- some staff are perceived as friendly or helpful
- recognized as a neighborhood favorite in some instances
Common complaints
- billing and insurance-related issues
- unfriendly or unprofessional front office staff
- perceived decline in quality of care and doctor turnover
- lack of communication regarding patient discharge or doctor changes
- difficulties with access to care after changes in insurance or patient status
"Watch out for the billing department!!! –The doctors are excellent 5 star especially mine, doc Elizabeth, but watch out for the cut throat billing department..."
— BirdEye"It's really unfortunate when a clinic does this due to a doctors own ego issues, and lack of ability to actually help their patients when they are faced with severe and significant health challenges."
— LocalityBiz"I am leaving this clinic after 23 years of being a patient. They only care about money not your health. Poor follow up just willing to give you more pills. Horrible place absolutely horrible."
— Yahoo LocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Shortage Prompts Opening of New McMinnville Clinic | OnePeak Medical — Mar 5, 2026
- Final defendant settles suit stemming from West Linn doctor’s alleged sexual abuse — Feb 2, 2026
- McMinnville Clinic Manager Named 2025 Immunization Champion - YCCO — Aug 13, 2025
- Former West Linn doctor, clinic, hospital settle with patients ahead of trial in sexual abuse suit - OPB — Jan 28, 2026
- Willamette Valley Medical Center — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in McMinnville
Summary: Ascension Saint Thomas is a nonprofit, faith-based health system with a long history in Middle Tennessee. It operates more than 300 sites of care, including 18 hospitals and joint-venture clinics, offering primary and advanced specialty care across networks of urgent care, surgical services, physical therapy, and women’s health (notably heart, spine, kidney transplant, gynecology, and related services). Headquartered in Nashville, the system serves the region with locations across Tennessee and has international presence in the UK, Canada, and Panama. For McMinnville, TN specifically, Ascension Saint Thomas partners with Ascension McMinnville to provide local primary and specialty care through its network, including urgent and hospital services. If you’re seeking a Primary Care Doctor near McMinnville, you’ll likely be connected to Ascension-affiliated primary care providers within the McMinnville/ Warren County area as part of the Ascension Saint Thomas network.
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