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About

West Hills Family Care (West Hills Healthcare Clinic) is a small, private family-owned medical practice based in McMinnville, Oregon. Key details: - Services: Family care and general medical practice (community-focused, compassionate care) - Location: 2163 NW 2nd St, McMinnville, OR 97128, United States - Headquarters with a presence also listed in McMinnville; affiliated listings reference three offices across two countries, though local focus remains McMinnville - Contact: (503) 434-2886 or (503) 472-4197 - Overview: Active clinic with a very small staff (1 employee reported); private ownership - Web presence: Official site westhillsfamilycare.com; modest web metrics (monthly visits ~955, bounce rate ~0.3%, pages/visit ~2.9) If you’re seeking care in McMinnville, this clinic markets itself as personal, community-oriented family care. For precise services, hours, and appointment availability, contact the clinic directly or visit their website.

Clinic Type

Internal Medicine

Address

2163 NW 2nd Street, McMinnville, OR 97128

Phone

(503) 472-4197

Email

WestHillsInfo@gopxh.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Internal medicine
  • Wellness services (counseling, nutritional advice, weight management)
  • Preventive screenings
  • Establish care

Team

  • Meet the Team — Internal Medicine/Primary Care Providers

Insurance & Payment

Telehealth, Billing/Payments page available, Instamed payments (pay.instamed.com)

Languages Spoken

  • English

FAQs

Do you accept new patients?

Temporarily Not Accepting New Patients; waitlist available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.8 out of 5 stars (46 reviews)
  • Yahoo Local: 2.5 out of 5 stars (34 reviews (subset of ratings))

Patients praise

  • High satisfaction with specific individual physicians and medical staff
  • Long-term patients who appreciated the care received in previous years
  • Some reports of helpful and friendly administrative interactions

Common complaints

  • Difficult or unfriendly front office and administrative staff
  • Recurring issues with the billing department and insurance communications
  • Patients reporting being dropped from the practice without adequate warning or explanation
  • Perception of declining quality of care over time
  • Frustration over doctor turnover and difficulty getting appointments with preferred providers

"The doctors are excellent 5 star especially mine, doc Elizabeth, but watch out for the cut throat billing department..."

Birdeye review

"I was a patient with West Hills for years... My primary physician... at the time tried to convince me my issues were in my head... It's really unfortunate when a clinic does this due to a doctors own ego issues..."

LocalityBiz review

"The care has gone down, drastically since a few years ago. Seems they have an exodus of doctors. No longer have a lab in house as well. Pity."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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