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About

It is not located in Meadville, PA, but in New Castle (about 60 miles from Meadville). - Key details: private, founded 1929, 54 employees, multiple contact numbers, and a range of medical services under the UPMC umbrella. If you are specifically seeking an otolaryngology provider in Meadville within UPMC, consider nearby UPMC locations or providers in Meadville or the broader UPMC network.

Clinic Type

ENT & Audiology

Address

UPMC Ear, Nose, and Throat 124 Home Depot Drive, Suite D, Franklin, PA 16323

Phone

814-437-7266

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

For a medical emergency, call 911 or go to the nearest emergency dept. For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline.

Services Offered

  • Otolaryngology
  • ENT
  • Audiology

Team

  • Lindsay Decker — CRNP
  • Ibrahim T. Bawab — MD
  • Sarah J. Heckethorn — PA-C

Insurance & Payment

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Languages Spoken

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FAQs

What is the contact number for UPMC Ear, Nose, and Throat in Franklin, PA?

814-437-7266

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD and Vitals: 4.2 to 4.5 out of 5 (17 ratings)
  • RateMDs: 3.1 out of 5 (4 reviews)

Patients praise

  • Empathetic care for specific conditions
  • Thorough diagnostic approach for some patients
  • Helpful referrals to specialists when necessary

Common complaints

  • Difficulty reaching office staff by phone
  • Reports of indifferent or rude demeanor by staff or provider
  • Concerns about lack of communication regarding test results

"THEY LITERALLY HAVE AN ANSWERING MACHINE ON DURING NORMAL BUSINESS HOURS THAT SAYS DO NOT LEAVE A MESSAGE. I HAVE TRIED A DOZEN TIMES TO FOLLOW UP ON MY TREATMENT BUT NO ONE WILL EVER ANSWER THE PHONE!!!!!!!!! I HAVE NEVER FELT SO UTTERLY DISREGARDED BY A DR. AND HIS STAFF."

— Vitals review

"He ran a lot of tests none of which did he communicate with me on. Finally he plainly said he had nothing to offer. I found him indifferent and borderline rude."

— RateMDs review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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