Mass Eye and Ear - Medford - Mass General Brigham
Otolaryngology (ENT) • Medford, MA • Since 1994
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, uniting major hospitals and health services under one umbrella. It includes Mass General Hospital, Brigham and Women’s Hospital, and several affiliated hospitals and health programs, with about 82,000 staff and roughly $20B in annual operating revenue. MGB operates Mass Eye and Ear (one of its subspecialty entities) among its affiliated institutions and offers clinical care, teaching (Harvard Medical School affiliation), home care, and a health plan across Massachusetts and southern New Hampshire. It has undergone restructuring and cost-containment efforts in recent years and maintains system-wide alignment with academic medicine and patient care initiatives.
Clinic Type
Otolaryngology (ENT)
Address
101 Main Street Medford, MA 02155
Phone
781-874-1965
patientbilling@partners.org
Opening Hours
8:00 a.m.–4:30 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Mass Eye and Ear Medford?
8:00 a.m.–4:30 p.m.
What types of services are offered at Mass Eye and Ear Medford?
Otolaryngology (ENT) and Audiology—care for conditions of the ears, nose, throat, head and neck.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8 stars (based on 11 reviews) (11 reviews)
Patients praise
- Physicians are described as knowledgeable, kind, and professional
- Patients appreciate providers who listen and take time during visits
- Efficient and effective clinical care once seen
- Convenient access to specialized services
Common complaints
- Negative experiences with front desk and administrative staff
- Long wait times
- Difficulties with scheduling appointments
- Concerns about unprofessionalism or rudeness from staff
"Excellent Professionalism and Promptness in Appointment scheduling Thank you Mass Eye And Ear staff of Medford ."
— Mass General Brigham Provider Review"The worst, i regret being a patient here for 4 years. Don't waste your life / health with this practice."
— Birdeye Review"Very comfortable with Dr Rhee. She knows her field well! ... I was very satisfied with the visit. ... She is very easy to talk with and professional. Takes time."
— Mass General Brigham Provider ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sydney Bowes, AuD, CCC-A | Mass Eye and Ear
- Mass General Brigham, Medford, Internal Medicine | Mass General Brigham — Jan 9, 2026
- Clinic/Practice Assistant II - Medford, MA 02155 - Indeed.com — Jun 23, 2026
- Mass General Brigham, Medford, Family Medicine | Mass General Brigham — Jan 9, 2026
- Mass General Brigham, Medford, Cardiology | Mass General Brigham — Jan 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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