CHA One Cabot Care Center - Cambridge Health Alliance
Urgent Care • Medford, MA • Since 1996 • 1 (CHA One Cabot Care Center) locations
About
Summary: CHA One Cabot Care Center is part of Cambridge Health Alliance (CHA), a nonprofit healthcare system and Harvard Teaching Hospital serving Cambridge, Somerville, and metro-north communities in Massachusetts. CHA provides primary and specialty care, mental health/substance use services, and operates two acute care hospitals. It is affiliated with Beth Israel Deaconess Medical Center and teaching affiliations with Harvard Medical School and Tufts University School of Medicine. The CHA network includes multiple locations in the Cambridge/Somerville area, with the Cabot facility serving as a care center within the CHA system. Notes tailored to your query: - Location context: CHA has facilities across Cambridge, Somerville, and Everett (HQ at 1493 Cambridge Street, Cambridge, MA). - Services: Primary care, specialty care, mental health/substance use services; emergency care at two locations. - Affiliations: Harvard Medical School, Tufts School of Medicine; affiliated with Beth Israel Deaconess Medical Center. - Contact: General CHA main line and local offices can be used for appointment requests or care coordination.
Clinic Type
Urgent Care
Address
1 Cabot Rd, 2nd Floor
Phone
617-591-6840
HIM3@CHAlliacne.org
Opening Hours
Monday - Thursday: 8:00 am - 8:00 pm Friday: 8:00 am - 9:00 am; 10:00 am - 5:00 pm
Telehealth
Same-day virtual visits available via MyChart for certain symptoms
Emergency Care
Call 9-1-1 or go to the nearest emergency room. 24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital.
Services Offered
Team
Insurance & Payment
Note: After hours calls are for urgent medical matters only.
Insurance, Self-pay, Pay My Bill online
Languages Spoken
FAQs
What are the hours for Primary Care?
Televisits | In-person; Monday - Thursday: 8:00 am - 8:00 pm; Friday: 8:00 am - 9:00 am; 10:00 am - 5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp and other third-party review sites: Mixed (ranging from 1 to 5 stars) (Very limited number of public reviews specifically for this site)
Patients praise
- Modern and newly built facility
- Helpful, knowledgeable, and professional staff reported by some patients
- Flexible appointment scheduling for some services
Common complaints
- Difficulty reaching staff by phone
- Inconsistent communication/information for patients
- Concerns regarding specific physical therapy treatments
"I've had a very positive experience with CHA physical therapy services. The facility is really nice and newly built... The PT I worked with was helpful, encouraging, friendly, knowledgable, and professional."
— LocalityBiz (CHA Physical Therapy Services)"Inconsistent information for patients... they said they are open at 7:30 AM, but nobody answers the phone. In fact, nobody responds to anything, including MyChart questions."
— LocalityBiz (CHA Physical Therapy Services)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- One Cabot Road Care Center - Cambridge Health Alliance — Jan 21, 2026
- Cambridge Health Alliance Hits 1M Visits and Expands Care — May 15, 2026
- CHA Pharmacy - Cambridge Health Alliance — Jul 15, 2025
- Cambridge Health Alliance Outpatient Pharmacy Medford — Jul 14, 2025
- Laboratory Assistant - Phlebotomist - Medford - CHA Careers — Jun 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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