Immediate Care | Treatment for non-life-threatening illnesses & injuries
Walk-In Clinic • Medford, OR • 2 immediate care locations: Rogue Regional Medical Center, Medford; Three Rivers Medical Center, Grants Pass locations
Clinic Type
Walk-In Clinic
Address
Asante Rogue Regional Medical Center Immediate Care: 555 Black Oak Dr, Medford, OR 97504; Asante Three Rivers Medical Center Immediate Care: 537 Union Ave., Grants Pass, OR 97527
Phone
(541) 789-2273
PublicAffairs@Asante.org
Opening Hours
8 a.m. to 8 p.m. seven days a week
Emergency Care
Not an emergency department; transfers to Emergency Department for more severe conditions; not billed as a separate Immediate Care visit if transferred
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Asante Immediate Care?
Immediate care is for non-life-threatening illnesses and injuries and is not an emergency department.
When should I go to the Emergency Department?
If you have a sudden or severe chest pain, numbness, severe shortness of breath, coughing up blood, loss of consciousness, high fever with stiff neck or trouble breathing, a wound that won’t stop bleeding, a head injury with loss of consciousness, or you have a baby 3 months or younger.
What should I do if I have a life-threatening emergency?
Go to the Emergency Department or call 911.
Are Asante Immediate Care visits billed as hospital services?
Visit costs will be billed as a hospital service and are subject to health insurance deductibles; out-of-pocket costs may vary.
Are Asante Immediate Care locations outpatient departments of hospitals?
Yes, they are outpatient departments of Rogue Regional Medical Center and Three Rivers Medical Center.
What kinds of services are offered at Asante Immediate Care?
Stitches and fracture care, lab, imaging, STD evaluation, physical exams and more.
Can someone with a severe illness or injury be transferred to the Emergency Department from Immediate Care?
Yes, patients with more severe illness or injury will be transferred to the Emergency Department and will not be billed for an Asante Immediate Care visit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.4/5 stars (210 reviews (Yelp brand aggregate))
- Trucker Guide (South Medford): 4.7/5 stars (1905 (aggregate))
- Trucker Guide (North Medford): 4.5/5 stars (2205 (aggregate))
Patients praise
- Convenient walk-in access without needing appointments
- Knowledgeable and professional medical providers reported by some patients
- Efficient service for some urgent medical needs
- Helpful online check-in or scheduling features
Common complaints
- Long wait times, even with appointments
- Poor communication from staff regarding treatment or wait updates
- Unprofessional or insensitive staff behavior
- Dissatisfaction with billing practices or unexpected copays
- Inconsistent quality of care reported by some patients
"Terrible, unprofessional, incapable of doing simple procedures. I don't recommend this place to anyone...they will just take your money."
— Yelp (Valley Immediate Care Medford)"The physician and staff were great. I am double insured and was still forced to pay a copay, even though I was there a couple months prior and was told I did not. Very frustrating."
— Trucker Guide (South Medford review)"Many users appreciate the online scheduling feature, which allows for quick appointments. The medical team, including experienced physicians and assistants, is often praised for their thorough examinations and professional demeanor."
— Wheree (North Medford review summary)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Asante - Asante — Dec 12, 2025
- New services offered at Taylored Family Care in Medford - The Business News — May 11, 2026
- Workplace partners: Rogue Valley medical team targets employee health and recovery | BallingNews — May 25, 2026
- The path to a rewarding, hands-on career starts with this Rogue Valley healthcare team | Rogue Valley Times — Mar 30, 2026
- MidState Medical Center — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More walk-in clinic clinics in Medford
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