BMH Geriatric Medicine - Home Page
Geriatrics • Memphis, TN
Clinic Type
Geriatrics
Address
—
Phone
901-226-1350
eras-support@ecfmg.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Robert Burns): 4.3 out of 5 stars (22 reviews)
- Healthgrades (Baptist Memorial Hospital-Memphis): 85% positive rating for patient communication and discharge information (Not explicitly stated (hospital-wide metrics))
Patients praise
- Providers described as caring, attentive, and thorough in addressing medical issues
- Staff members commended for being sweet and attentive in some instances
- Programs recognized for training physicians in quality care for older populations
- Some providers noted for taking adequate time to listen to and explain conditions to patients
Common complaints
- Billing and financial management issues, including double charging and delayed refunds
- Concerns regarding communication, particularly for patients requiring special accommodations like interpreters
- Reports of unprofessional or dismissive staff attitudes
- Mixed experiences with provider responsiveness and personalized care plans
"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months..."
— Better Business Bureau complaint regarding billing"Dr Baker actually addresses all of your medical issues, takes time with you and really listens."
— Healthgrades review for a geriatric medicine provider at this location"This hospital is a complete train wreck... I will explain they do not follow compliance my parents require interpreters..."
— Better Business Bureau review for Baptist Memorial Health CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. John B. Buttross | Consolidated Medical Practices of Memphis — Dec 12, 2025
- Henry County Reopening of Geriatric Psych Unit at Lake Haven Behavioral Health - West Tennessee Healthcare — Aug 29, 2025
- Geriatric Inpatient Unit To Open At Lake Haven Behavioral Health | radio NWTN — Jul 28, 2025
- A Modern Model for Geriatric Care: UTMB House Call Program — Jul 17, 2025
- Cesar Garcia, MD — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatrics clinics in Memphis
Baptist Medical Group (BMH Care Corp) is a nonprofit multispecialty physician group based in Memphis, TN, founded in 2009. It is the Mid-South’s largest integrated not-for-profit multispecialty practice, with over 500–600 primary and specialty physicians across 42+ specialties, serving Memphis and the broader region (West Tennessee, North Mississippi, East Arkansas). The organization operates as part of Baptist Memorial Health Care and has 3 office locations, including its Memphis HQ at 1717 W. Massey Rd, and a presence in Union City, CA. For geriatric medicine in Memphis, Baptist Medical Group represents a major provider network under a nonprofit hospital system, offering resources and access to 600+ doctors across multiple specialties. If you’re seeking geriatric care specifically, you may contact their Memphis office at the main number provided (+1 844-837-2433) or visit baptistdoctors.org for doctor directories and locations.
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